Overview:
Advantage Electric is an electrical installation service located in Traverse City, MI. The company provides a range of electrical services, including residential and commercial projects, troubleshooting, and customer support.
Services Provided:
– Electrical installation
– Troubleshooting electrical issues
– Repair of electrical issues
– Residential and commercial electrical services
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (231) 929-4900
Website: http://advantagemi.com/
Customer Reviews and Sentiment:
Advantage Electric has garnered a mixed reception, holding a rating of 4.1 stars based on 16 reviews.
Positive feedback emphasizes their professionalism, prompt service, and quality workmanship. Customers appreciated their quick response times and effective problem-solving abilities.
Examples of positive reviews include:
“As always, they are very professional, and very helpful in solving my unique problems.” – Kathy Dugan
“Outstanding service.” – Jack Ferris
“Good staff, great work.” – Brian Lucynski
However, negative reviews point to concerns regarding service consistency and management responsiveness. Customers have reported issues related to poor communication, untrained staff, and dissatisfaction with follow-through on jobs.
Example of a negative review:
“I would not recommend using Advantage Electric at all…They do not care about their customers at all.” – Tami Stagman
Review Summary:
Positive Sentiments: Professionalism, responsive service, effective problem-solving, and high-quality workmanship.
Negative Sentiments: Inconsistent service quality, poor communication from management, and dissatisfaction with service follow-through.
Additional Ratings:
BirdEye: 4.1 stars based on 16 reviews, indicating a similar sentiment among the customers.
Better Business Bureau (BBB): No rating available.
Total Lead Smart Rating: 5.7
Conclusion:
Advantage Electric has both positive and negative aspects noted in customer feedback. While many clients commend their professionalism and responsiveness, others express frustration with service inconsistencies and management communication. Prospective customers should weigh these factors when considering their electrical service needs.
Member Since August 2024
Listing Id 454906