Overview:
Thee Electric Company is an electrical installation service located in East Lansing, MI. Specializing in a wide range of electrical services, they cater to both residential and commercial clients. The company prides itself on its technical expertise and customer service.
Services Provided:
– Electrical installation
– Electrical maintenance
– Installation of Generac Whole House Generators
– Troubleshooting electrical issues
Hours of Operation:
Monday to Friday, 8 AM to 5 PM
Contact Information:
Phone: (517) 339-8700
Website: http://www.thee-electric.com/
Customer Reviews and Sentiment:
Thee Electric Company has received mixed reviews across various platforms:
Google Reviews: 3.4 stars based on 40 reviews.
Positive feedback highlights the company’s skilled technicians, ability to arrive on time, and good customer service. Customers have appreciated their friendly staff and the quality of work.
Examples of positive reviews include:
“The office staff was just as personable and friendly as their technician.” – Thomas
“They arrive on time, fix the problem, clean everything up afterwards.” – David Pike
“Great employees, fair pricing for service of electrical plugs.” – Edward Heitzman
Negative feedback highlights issues with pricing transparency, shoddy workmanship, and code violations.
Examples of negative reviews include:
“Do not use the EV charger. It costs about 10x more than any other blink charger.” – Phillip McLellan
“They misrepresent under the name of Christ and do shoddy work and charge far more than reputable companies.” – Mary Wicker
“When contacted about fixing these mistakes, Thee Electric claimed no responsibility.” – Hunter McDowell
Review Summary:
Positive Sentiments: Skilled technicians, friendly service, timely work, and cleanliness after jobs.
Negative Sentiments: Issues with transparency in pricing, miscommunication, and workmanship defects.
Additional Ratings:
BirdEye: 3.4 stars based on 40 reviews, indicating a prevalent trend of mixed customer experiences.
Total Lead Smart Rating: 5.5
Conclusion:
Thee Electric Company presents a mixed bag for customers seeking electrical services in East Lansing, MI. While many customers appreciate the skilled technicians and excellent customer service, others report serious issues relating to pricing and workmanship. Prospective clients should weigh these factors carefully before deciding to use their services.
Member Since August 2024
Listing Id 424629