Overview:
Ruby Electric Inc. is a professional electrical installation service located in Springfield, IL. With a commitment to providing high-quality electrical work, Ruby Electric has built a strong reputation in the local community.
Services Provided:
– Electrical installations
– Generator installation and service
– Rewiring and electrical repairs
– Maintenance of electrical systems
– Customer support and consultation
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (217) 787-4949
Website: https://rubyelectric.com/
Customer Reviews and Sentiment:
Ruby Electric Inc. has a strong rating of 4.2 stars based on 45 reviews across various platforms:
Positive feedback highlights the company’s professionalism, promptness, and quality of service. Customers have particularly noted the friendly and knowledgeable electricians, as well as the efficient work performed.
Examples of positive reviews include:
“Had an installer from another company come out and mess up an install… Ruby electrician was in and out in less than an hour. He wore shoe covers and had very good rates.” – Christopher Garrett
“Chad was here to rewire some of the main electrical boxes… He has excellent customer service and represents a fine company.” – rwujek
“Quality work which was done efficiently and stellar customer service!” – Sherri Leopold
However, there were complaints regarding customer service experiences, noting rudeness from staff members which impacted overall sentiment.
Review Summary:
Positive Sentiments: Professional electricians, quick service, high-quality installations, and commendable customer care.
Negative Sentiments: Issues with disrespectful communication and service delays impacting customer satisfaction.
Additional Ratings:
BirdEye: 4.2 stars based on 45 reviews, indicating generally high satisfaction among customers.
Better Business Bureau (BBB): The business has a profile and is not accredited, with a BBB rating of NR (No Rating). There have been multiple complaints regarding customer service experiences.
Total Lead Smart Rating: 7.5/10
Conclusion:
Ruby Electric Inc. stands out as a reliable choice for electrical services in Springfield, IL, praised for their expertise and quality of work. However, potential customers should consider the mixed feedback around customer service to ensure a satisfactory experience.
Member Since August 2024
Listing Id 451484