RR Contracting, LLC in Lebanon-MO, Missouri 65536

RR Contracting, LLC

529 E Elm St, Lebanon, MO 65536

3.9 (15 reviews)

Overview:
RR Contracting, LLC is a contracting company located in Lebanon, MO. The company focuses on various remodeling and contracting services, including kitchen renovations and home remodeling projects.

Services Provided:
– Kitchen remodeling
– Home remodeling
– Bidding and project estimates

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (417) 991-3896
Website: http://rrcontractingllc.com/

Customer Reviews and Sentiment:
RR Contracting, LLC has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 15 reviews.

Positive feedback highlights the company’s helpfulness, responsiveness, and quality of work on kitchen remodels.

Examples of positive reviews include:
“Very helpful and kind. Very knowledgeable.” – George Drinkall
“Amazing!!! I love my new kitchen! It’s my favorite part of my home now thanks to these guys.” – Brittney Burnett

Conversely, several complaints emphasize issues around incomplete bids, poor communication, and unacceptable workmanship, leading to customer dissatisfaction.

Examples of complaints include:
“I fully expect that there will be changes… it is unreasonable and unethical for this company to expect their prospective clients… for a bid that is incomplete.” – K Mc
“Will start your project, and then will not show back up for weeks on end…” – Dale Passow

Review Summary:
Positive Sentiments: Helpful and knowledgeable staff, quality of kitchen remodeling, good communication during projects.
Negative Sentiments: Incomplete bids, poor quality of work, delays in project completion, and issues with honesty.

Additional Ratings:
BirdEye: 4.0 stars based on 15 reviews, indicating a trend of mixed customer experiences, with a combination of high praise and significant complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints about service quality and project management.
Total Lead Smart Rating: 4.5/10

Conclusion:
RR Contracting, LLC appears to offer some successful remodeling services, particularly in kitchens, but potential customers should approach with caution due to significant complaints regarding incomplete bids, project delays, and service quality concerns.

Member Since August 2024

Listing Id 425639

Contact Info

529 E Elm St, Lebanon, MO 65536
(417) 991-3896
Lead Smart Rating :
4.5/10.0

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Listing location

529 E Elm St, Lebanon, MO 65536

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Reviews

K Mc

3 months ago

I hired R&R to prepare a bid for my remodel. I met with the company’s designer (I don’t require any design services for my project, but this is the company’s prescribed protocol, so I entertained this step) to explain the scope of my project and to begin the bid process. The company failed to provide a complete bid despite the fact that I supplied all requested design photos and dimensions days before the bid was submitted to me. The bid provided was incomplete per the scope discussed, and when I asked for a revised bid to include the full scope, I was told that no additional information would be provided until I had accepted the proposal and paid a deposit. I paid for a complete and accurate bid based on the scope of the project as we knew it. I fully expect that there will be changes related to things that we cannot know upfront, but none of what I was asking for is unknown. It is unreasonable and unethical for this company to expect their prospective clients to place a deposit for a bid that is incomplete and is going to change by an unknown amount. Please also be aware that some of this company’s recent Google reviews are from employees so please be mindful of this when considering the 5-star reviews for this company.

George Drinkall

4 months ago

Very helpful and kind. Very knowledgeable.

Amy Rushing

11 months ago

I had my kitchen remodeled in Fall of 2020 and they were responsive to my many questions in regards to my old home and they kept me informed throughout whole process and fixed anything I had requested in a timely manner.

a year ago

Total home remodel with many items of concern!

Dale Passow

2 years ago

It has been our experience that Josh at RR contracting is a very dishonest Person, does sub standard work, and will leave you holding the bag. Will start your project, and then will not show back up for weeks on end…. But will still chargeyou contracting fees when now work was done. My wife and I have PLENTY OF Photos of R R contracting’s work if you would would like to see them. We had to hire a third party vender to keep our basement from leaking. It literally had water running threw it from multiple location… RUN, RUN, RUN !Away from this crooked crooked man.

Jessy Hunter

2 years ago

Poor quality of work. Extreme lack of knowledge to do the job. Multiple trips to do a simple job… Job never completed. On the up side the people were friendly and respectful.

Brittney Burnett

3 years ago

Amazing!!! I love my new kitchen! It’s my favorite part of my home now thanks to these guys. Great work and I will definitely be a returning customer.