Overview:
Tri-City Electric Co. is a contractor-based electrical services company located in Davenport, IA. They offer a variety of electrical installation and repair services tailored to both residential and commercial clients.
Services Provided:
– Electrical installation
– Outlet installation (including specialized outlets)
– Ceiling fan installation
– Generator installation
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (563) 328-7181
Website: http://www.tricityelectric.com/
Customer Reviews and Sentiment:
Tri-City Electric Co. has received mixed feedback across various platforms:
Google Reviews: 3.9 stars based on 71 reviews.
Positive sentiments highlight the professionalism and quality of work provided by certain staff, particularly mentioning specific employees for their excellent service.
Examples of positive reviews include:
“Josh was excellent. Super professional, and excellent work.” – Dan Wright
“Thank you for the professional, friendly service that you have given.” – Pixgeek Photography
“Great company! They are smart, helpful, polite, professional and care about the customer.” – Bobby Dixon
Negative sentiments point towards issues with scheduling, pricing, and customer service.
Examples of negative reviews include:
“Very disappointed after receiving my estimate… $6,500!” – Bodie Brown
“Beware. Tricity electric schedulers… are not educated…” – Crystal Aldeman
“They are not an authorized dealer for Kohler home generators but yet they advertise they are.” – Richard Howell
Review Summary:
Positive Sentiments: Professional and friendly service, quality installation, reasonable quotes, attentive staff.
Negative Sentiments: Issues with communication, high pricing discrepancies, information inaccuracies, and scheduling problems.
Additional Ratings:
BirdEye: 4.0 stars based on 69 reviews, indicating a similar trend of mixed customer satisfaction.
Total Lead Smart Rating: 5.5/10. This rating reflects the overall customer experience, noting both positive and negative feedback, including unresolved service issues and poor reviews affecting the overall reputation.
Conclusion:
Tri-City Electric Co. offers a range of electrical services in Davenport, IA, with customers appreciating their professionalism and quality of work when service is rendered correctly. However, potential clients should exercise caution due to the inconsistent service and issues reported regarding scheduling and pricing discrepancies.
Member Since August 2024
Listing Id 406828