Property Medics of Georgia

Carter Grimes

6 days ago

Had a great experience with Tyler McNeil, he gave me some expert advice on how to handle some water damage in my basement. Would hire/call again

Duane Hutchinson (D-Creative Visions)

a week ago

We recently experienced an accidental flooding in our home. We contacted Property Medics, and Tyler was very thorough in helping us recover from this incident. I would highly recommend them.

Susan H

a week ago

7-9-24: Updating this review from 1-star to 3-star, and may update it again later. The owner of Property Medics and a manager reached out to apologize for what happened while they were both away on vacation. (See earlier review below.) They are involved now and working to get the repairs/restoration back on track. Will update this review as things proceed and are resolved. Original 1-star review: The water hose that connects to my icemaker in my refrigerator failed and leaked water onto the hardwood flooring in my kitchen. The plumber I called to repair the leak recommended Property Medics of GA to dry out the drywall behind the refrigerator. They came that same day and pressured me to sign a bunch of paperwork letting them handle everything. A day or so later, a mitigation team came out and ripped out a large section of the wood flooring in my kitchen. They insisted that my kitchen desk needed to be removed, too. I expressed concern about it being removed and was told by the mitigation workers that the drawers and granite top were being saved and the desk would be rebuilt back just as it was. Their project manager, Remy, contacted me to schedule the rebuilding/repair process. Rather than attempt to put all the pieces of the desk back together, Remy stated they would have their custom cabinet builder rebuild it, and that he would be able to reuse the granite and drawer fronts so everything would still match my existing kitchen. Today, just two days later, I get an email from their office saying “We have some news that is not favorable.” The email said, “Our cabinet maker is no longer in the business. I know how important the cabinet is to you, unfortunately, we no longer have a contact that can fulfil the need to rebuild the cabinet.” No phone call, just an email bailing on my job right in the middle of everything. The email went on to say that it was their understanding that I would be using my painter for painting the repaired drywall so they wouldn’t be able to do that repair either since their drywaller does both the drywall and the painting. Note: Remy and I never discussed painting so that was a complete lie and probably some kind of excuse for bailing in the middle of the job. I called Remy, he didn’t answer and never returned my call. I asked to speak to the owner. I was told James, the “second in command” would call me since the owner is out of the country on vacation. He called and I could tell from the tone in his voice that he could not care less about my situation. He said the team that came to my home and tore everything out and said it would be rebuilt as before, were part of their mitigation team and don’t really know about rebuilding. He made excuses for Remy’s misstatement that I’d be using my own painter, saying it “must have just been a misunderstanding.” When I told James that there was no misunderstanding and that we never even discussed the painting of the repaired areas, he laughed out loud which made me wonder if someone was in his office with him and now they were making fun of me for being upset over how they were bailing in the middle of my job. This company will come into your home when you are at your most vulnerable, they will promise to restore things as they were before, then they will proceed to tear your cabinetry, flooring and walls apart, putting large holes in the flooring, ceiling, and walls, while promising to fix it all back to the way it was. But when it comes time to do the restoration, they will send you an email bailing on the work, leaving you high and dry. I do not understand how a company like this stays in business! They’ve promised to return the 60% up front that they demanded before making the repairs. I am waiting on the refund. I now have the job of finding a custom cabinet maker who is willing to try and put my desk back together, and a drywaller and painter to make all the other repairs. I wish someone had warned me about this dishonest, unprofessional, uncaring company.

Pat DeRoeck

a week ago

We were fortunate enough to work with Property Medics when we had extensive damage to our home from a burst pipe in our bathroom. Brian Collier, Ed Steep & the entire team were professional, knowledgeable, and extremely skillful. They were able to come out the next day and they completed the entire flooring, tiling and painting in a remarkably short amount of time. Absolutely Outstanding Work! Would definitely recommend!

Robin Clerk

2 weeks ago

Bryant and Ceaser were wonderful!!

Christopher Smith

2 weeks ago

We had water damage and resulting black mold from our water heater and our dishwasher leaking. The wood floors, which were on a slab foundation, had to be torn up, the mold removed, and some damaged kitchen cabinets removed and replaced. Working with our insurance company was frustrating, to say the least, but Property Medics were outstanding throughout the whole process. They were efficient, timely, and always up front about what had to be done, why, and how they were going to go about doing it. A couple of things with the rebuilding of the cabinets didn’t completely satisfy me, which happens with any project, but once I mentioned them it was taken care of without any bother. Everything looks great now that it’s done, and a big shout out goes to Nathan, the project manager.

Soheila Peykar

2 weeks ago

Bryant and Caesar taking care of my water leaking damage in the ceiling and walls. I truly appreciate them

Nathan Fleischmann

2 weeks ago

Tyler was a great help! Highly recommended!

Scott Head

2 weeks ago

Jesus, eldry and Juan very great service.

M D

2 weeks ago

Had a plumber come out to replace the Emergency Shut Off – Add On. He recommended Property Medics of Georgia since we had water damage which needed to be evaluated. Tyler is awesome – 5 stars! He came out at a moment’s notice to analyze our situation and gave us several options. Fantastic customer service. He was fast and efficient. 10/10 – highly recommend!