Overview:
Sunshine Sunrooms, Inc. is a Texas-based company located in Dallas that specializes in the construction and remodeling of sunrooms and decks. The company has been providing various home improvement services to enhance residential spaces.
Services Provided:
– Sunroom construction
– Deck building
– Home remodeling and repairs
– Painting
– Installation of light fixtures and fans
– Siding replacement
Timings:
Monday to Friday: 9 AM to 5 PM
Closed on weekends.
Contact Information:
Phone: (972) 243-5390
Website: [sunshinesunrooms.com](https://sunshinesunrooms.com/?utm_source=googlebusinessprofile&utm_medium=organic&utm_campaign=Google+Business+Profile)
Customer Reviews and Sentiment:
Sunshine Sunrooms, Inc. holds a rating of 3.6 stars based on 14 reviews.
Positive feedback emphasizes the expertise and reliability of specific staff members.
Examples of positive reviews include:
“Barry and his team give nothing but excellent service to his customers and makes you feel valued!” – Michael Harlos
“Sunshine Sunrooms is our go-to company with any repair issues.” – Ronda Jordan
“Great design and whatever the project, it turns out right!” – Ellen Loomstein
However, there are several concerns regarding professionalism and communication.
Negative feedback highlights issues such as missed appointments and delays in service.
Examples of negative reviews include:
“(…) based on my experience I would definitely NOT recommend Sunshine Sunrooms.” – Shirley Cooksey
“(…) Very difficult to deal with and do not remember what they schedule.” – IronHouse Roofing
“(…) Too many issues for a short period. For the money spent, I would have expected better quality…” – Whitney Hughes
Review Summary:
Positive Sentiments: Expertise of specific employees, quality of work, reliability, and good communication from some staff.
Negative Sentiments: Issues with missed appointments, poor communication, and inadequate follow-up on repairs.
Additional Ratings:
BirdEye: 3.6 stars based on 14 reviews, reflecting a similar trend of mixed customer satisfaction with both commendations and complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding missed appointments and service issues.
Total Lead Smart Rating: 5.5/10. This rating reflects the overall customer satisfaction, where positive reviews highlight good workmanship by certain team members; however, unresolved complaints and significant negative feedback have lowered the overall score.
Conclusion:
Sunshine Sunrooms, Inc. is recognized for the quality of work from certain team members, particularly Barry and his crew. However, mixed reviews indicate significant concerns with communication and scheduling, which potential customers should consider when seeking services for home improvement projects.
Member Since July 2024
Listing Id 126952