Phoenix Home Services Inc

Jeremy Cline

a month ago

From start to finish our experience with Phoenix exceeded our expectations. Phoenix made the process as painless as a major project possibly can be. Phoenix worked with us at the start to come up with a thoughtful and beautiful deck design that would fit within our budget. Unlike many contractors, they were patient while we considered and debated different alternatives and never pressured us to sign. The level of communication from Phoenix was outstanding. Once we did sign, Phoenix regularly communicated with us about the status of permits and scheduling, so we were never left in the dark about when the project would begin. When construction began Phoenix sent regular updates on what to expect each week. The construction was done to the highest standards. Our deck is not only beautiful, but also extremely well-built, which gives us the peace of mind that we’ll be able to enjoy this major investment for many years.

Robert Weed

3 months ago

Steve & Clint provide knowledgeable and timely customer service. Their projects are completed on time and on budget. Communication is excellent throughout the project.

Sean Ek

3 months ago

We recently had a large backyard renovation completed that included 450′ of new privacy fence, excavation/fill, retaining walls and sod installation. Fernando Sr/Jr and their team were absolutely phenomenal to work with! Every quality you look for in a contractor they excel: communication, quality of work, puncuality, pricing. I can’t applaud their work enough. My only disappointment is that we don’t have more projects to utilize their skills. If you’re looking for a quality contractor in NoVA these guys are #1 in my book.

Elisa Nyman Musilli

3 months ago

Clint & the entire team at Phoenix Home Services were amazing to work with, and our outdoor composite deck, pavilion, & flagstone patio are absolutely stunning. From initial consultation to design rendering, to prepping for the project, all the way through project completion – we were kept in the loop of what to expect and when every step of the way. The crews on the project were awesome and worked both quickly and diligently – and we are beyond happy with the quality of work and the end result. 5 stars all the way for Phoenix Home Services. Thank you again for our wonderful backyard living spaces!

Stefani Petrova-Cecil

3 months ago

I’m leaving a review based on my personal experience with a customer service member – Clint Asmar from Phoenix. I reached out because I am interested in exploring my options regarding a sunroom. Based on the negative reviews I was aware that regardless who is paying for the service, both owners of the house must be present during the appointment. Regardless how inconvenient that would have been I understood the policy and was ready to work with that. However, as soon as I asked if they offered financing the next email was “Unfortunately, we do not offer any financing. We wish you the best of luck in your search.” 👀 There were so quick to send me away like there are no alternatives, and clearly they don’t need my business. Often companies offer 0% APR for 2-3 years which is a no brainer to choose if an option, so I thought I should ask. I felt disappointed and shocked in a way. So remember if you want to do business with Phoenix before reaching out make sure that every owner of the house will be present, make sure to have cash and don’t be asking for financing. I am sorry that I am not good enough to be your customer.

Cindy Shelberg

3 months ago

Phoenix Home Services built our new outdoor covered deck this past fall. What a beautiful addition to our home. We asked for the same footprint as the old deck but added lots of features like pine planks on the ceiling, ceiling fan, pot lights, screens, mulitiple electric outlets and a plant area extension on the sunny side of the porch. It is now our favorite hang out spot in the house. Thanks Phoenix Home Services for a job well done. We highly recommend!

Michele K. Maurer

6 months ago

This is our second time using Phoenix Home Services and we could not be happier. The first time, we had a leak in the kitchen and our insurance company’s recommended contractor was very difficult to get in touch with and made us feel like the job wasn’t worth their time. Since things weren’t going well, we reached out to Phoenix and they really pulled through and we have our dream kitchen! Honest guys, hard workers, and excellent work. When we needed a roof replacement, our confidence in them led us to hire them to do a complete glow-up of our back porch (basically, build a completely new structure, wired with electrical for fan and lighting), as well as a facelift for our carport. We knew when we hired them that this would be worth every penny paid – and we could not be happier.

Jim L

7 months ago

Phoenix Home Services did a fantastic job with my home remodel. Before we hired them, they gave us good ideas, which showed us their creativity, and more importantly, they gave us options for different price levels. They were never trying to push us to spend more money, and they took great care in the work and detail they provided. It was a great experience, and I would definitely recommend them and use them again for future projects. They knocked down interior walls to give us an open floorplan and gutted the existing floor, kitchen cabinets, kitchen island, and brick fireplace. They then installed all new kitchen cabinets, island, appliances, flooring and kitchen backsplash, ledgerstone fireplace, painted the entire house, updated the electrical work (outlets, switches, circuits), and fixed concrete issues on our front porch. They were very responsive to our questions and kept us fully informed of the work schedule and timelines. Steve and Clint are true to their word, and we had zero surprises at the end of the project. All of their workers are very professional and friendly, and they left the house looking beautiful and clean. We love the house and are grateful to Phoenix for the quality work they provided.

John Reardon

7 months ago

When I decided to add a porch to my home, I knew I wanted a contractor who was not only skilled and experienced but also responsive, attentive to detail, punctual, transparent, and that genuinely cared about their customers. After careful consideration, I chose Clint and his team from Phoenix Home Services, Inc, and I couldn’t be happier with my decision. From the initial consultation to the final touches, Clint and his team were incredibly responsive to my inquiries and requests. They always kept me informed of the project’s progress and were always available to answer my questions. I never felt like I was just another number; they genuinely cared about ensuring that my porch was exactly as I envisioned it. My wife and I have high standards for the quality of work done on our home. The team not only met, but exceeded our expectations. They were meticulous in their attention to detail, ensuring that every aspect of the porch was constructed to the highest standards. They took pride in their work, and it showed in the finished product. In the world of home improvement, punctuality is often a rarity. However, Clint and team were always on time, if not early, for every scheduled appointment and meeting. They respected my time and my schedule, which was refreshing. The team was also always transparent about the project’s costs, timeline, and any potential challenges that might arise. They kept me informed every step of the way, and I never felt like I was being kept in the dark. This level of transparency built trust and confidence in their team. Clint and the team at Phoenix didn’t just build a porch; they built a relationship. They were genuinely interested in my satisfaction and went above and beyond to make sure that I was happy with the final product. They treated me like a valued customer, not just a source of income. Overall, I highly recommend Phoenix Home Services for any home improvement project. They are a team of skilled, experienced, and dedicated professionals who will take care of you and your home. If you are looking for a contractor who will put your needs first, look no further than Phoenix Home Services. Thank you, Clint and the team at Phoenix Home Services, Inc. for transforming my home and creating a beautiful front porch that my family and I will enjoy for years to come.

Sally-Anne Cleveland

9 months ago

We just completed a renovation with Phoenix which included removing our old wooden deck, building a screen porch and paved patio, and all the smaller considerations that go with those projects. We considered a smaller contracting outfit but decided to go with Phoenix. What interested us about Phoenix initially was the breadth of experience and expertise reflected on their website, but what sealed it was our initial meetings with, and proposal from, Phoenix’s co-owner and design guru, Clint. We had only vague ideas of what we wanted, but Clint saw all the possibilities and was generous with his vision, while still being mindful of budget concerns and presenting alternatives to satisfy those. As we were new to doing a home project of this scope, Clint was patient with answering our many questions and addressing any concerns we had. A benefit of going with a larger and more established contracting firm like this, we found, is their access to, and existing relationships with, the “best of the best” sub-contractors and suppliers. I think they also must have some sort of magic deal with the permit authorities (or perhaps it’s just vast experience and knowing how to get these things through efficiently) because that part of the process, which we expected to produce the biggest delay, went at lightning speed! Indeed, one of the great things about Phoenix is that they keep everything moving forward. The projects and subprojects kept moving at a breakneck pace. Clint makes sure everybody’s taking care of their responsibilities (including, sometimes, you the homeowners). In the end, the project was done literally months ahead of schedule and we are very pleased with it. We’d absolutely use Phoenix again if we ever get our act together enough to do another home renovation, which is a big “if” as we are generally lazy people. But we’re so glad we finally did this project, after having it on our backburner for over a decade, and that we did it with Phoenix.