buildPROS

John Kelley

a month ago

Rouben and the buildPROS team are beyond excellent and are a team that I would highly recommend! We had excessive termite damage in our home’s sill and joists and Rouben’s team presented us with multiple options of how to fix the issue. Once we aligned on the best fix, Rouben and his team partnered with Terminix to implement a highly complex fix to our damaged beams while also allowing for remediation of the still-active termite issue. On top of this, when the project met some complications and went over-budget, Rouben and his team honored our original cost. On top of all this, Rouben’s team was highly professional, did excellent work, and left our home looking cleaner than they found it when the job was done. Their craftmanship was fantastic. I will be going directly to buildPROS for all future projects and would highly recommend them to anyone in need of a contracting project, big or small.

Jackie Alvarez

a month ago

One of the most professional contractor I ever known. buildPROS will exceed your expectations!

Brendan M. Currier

2 months ago

Exceptional Craftsmanship, Professionalism, and Post-Project Dedication I took ownership of a multi-family home in disrepair. Needing everything, I decided to start with the exterior envelope of siding, windows, roof, and remodel of the front porch area. The contractor that was hired to do the exterior was less than professional, borderline criminal. I managed to complete the exterior with various other contractors, however the property still needed a full turnover of both bathrooms, the entire first floor unit, and some exterior hardscaping and concrete work. After that nightmare experience with the previous contractor for my exterior siding, roof, and windows, I was understandably hesitant to embark on another renovation project. However, my fears were quickly dispelled when we hired Rouben with buildPros for our interior renovation and some exterior demolition and concrete work. From start to finish, Rouben and his team exhibited a level of professionalism and expertise that was nothing short of remarkable. First and foremost, the quality of their workmanship exceeded our expectations. The attention to detail and precision evident in every aspect of the project was truly impressive. Whether it was the flawless installation of intricate trim work indoors or the meticulous restoration of our exterior masonry, Rouben demonstrated a commitment to excellence that was unparalleled. Their dedication to customer satisfaction was evident throughout the entire process. From the initial consultation to the final walkthrough, Rouben at buildPros prioritized open communication, ensuring that my vision was realized every step of the way. He was extremely responsive to my questions and concerns, always taking the time to address them promptly and professionally. l was particularly impressed by their reliability and efficiency. Despite my changes in the scope of the project, Rouben adhered to the agreed-upon timeline and budget without sacrificing quality. Their ability to seamlessly coordinate various aspects of the renovation ensured that everything progressed smoothly, minimizing any disruption to my daily life. Perhaps most remarkable, however, was buildPros ability to deliver exceptional results while adhering to our budgetary constraints. Despite the complexity of the project, they were diligent in their cost management, offering creative solutions to keep expenses in check without compromising on quality. Their transparency and integrity in financial matters instilled a level of trust that is rare to find in the industry. What truly set Rouben and builPros apart, however, was their unwavering dedication to ensuring my complete satisfaction, even after the project was officially completed. Unlike my previous experience, where the contractor vanished with payment before project completion, Rouben remained fully engaged and committed to addressing any minor issues or concerns that arose post-project. Their willingness to return promptly and address even the smallest of issues demonstrated a level of professionalism and integrity that is truly commendable. Whether it was adjusting a door that wasn’t closing quite right or touching up paint in a hard-to-reach corner, Rouben and his team approached each task with the same level of care and attention to detail as they did during the initial construction phase. I personally cannot speak highly enough of Rouben and his team at buildPros. Their combination of exemplary craftsmanship, unwavering professionalism, and post-project dedication sets a new standard for excellence in the industry. Thanks to buildPros, my home has been transformed, and I am forever grateful for their outstanding work and commitment to our satisfaction. If you’re in need of a general contractor, look no further than buildPros — you won’t be disappointed.

Anne Kenyon

2 months ago

I hired BuildPROS in 2021 to redo a kitchen, and then rehired them this year to redo our basement. I rehired them because I knew the result would be good. I have not hired many contractors in my life so do not have many points of reference, but BuildPROS did the work to my satisfaction and I would trust them to do it again. Rouben cares to satisfy his customers (he knows it matters) and is experienced in this business. Timelines slipped both times, but not egregiously. I suppose I expected them to slip. Price wise, BuildPROS seem middle of the road. I paid more overall than I expected to both times but not by a huge margin. The kitchen work was done while we were not living in the house yet, but we were living in the house while the basement work was carried out. I was annoyed that some of the workers kept leaving the door open even though it was winter – I told Rouben and he successfully made them close the doors from then on. In general communication was pretty good – Rouben was responsive and always helpful. At the end of the basement work there were some little things that were not perfect (clearly not all the employees are perfectionists), but they fixed everything we asked for. It would be nice if I didn’t have to do that but it’s probably hard to predict what various customers will be nit picky about. Rouben is also just easy to talk to and work with and that counts for a lot, makes any issues that come up so much easier to resolve. I give BuildPROS 5 stars.

Gail Dalton

2 months ago

Rouben and the buildPro team were wonderful and they created a stunning master bathroom for us that was beyond our expectations. Mike, the project manager was absolutely top-notch. They were there when they said they would be there, they took great care to protect the rest of the house from damage, and they were always conscientious and respectful. Dan, their tile guy was nothing short of amazing – exactly the kind of perfectionist tradesman you want on a job with an abundance of tile. The precision he used in wrapping our large subway tiles around several walls and corners is extraordinary. Communication was excellent and when there were issues, they were always resolved promptly. The job ended up taking longer and was more expensive than we originally planned but that’s because we tweaked the design by adding a ton more tile than called for in the original design. We’re already talking to Rouben about remodeling our kitchen. Onto the next project!

Kevin Walker

3 months ago

We had a roof leak earlier this year and call Rouben and team. They came out immediately to assess the damage which ended up being more than initially thought. They were super helpful and worked with us step by step through the insurance claim process. We used them for another project last year and didn’t hesitate to reach out again. Their professionalism, timeliness, and quality make using them an easy choice.

Jennifer Brown

5 months ago

Great job by Rouben and crew doing an extensive home renovation! Creative ideas by Rouben helped us stretch our budget to get what we wanted. Would hire again! Editing my review to add my husband’s perspective — for some reason his Google review is not showing up. So here are his words: “If you’re looking for beautiful work, great guys to work with, and keeping costs down, you should hire buildPROS. My mom owned her house for years, and after we had to move her into nursing care, we decided to remodel the place and rent it to pay for her care costs. The place had been neglected for years and required a complete remodeling, including new kitchen, bathrooms, deck, and completely redone interior. The big builders in the area quoted us astronomical prices and gave vague, crappy estimates. We were almost ready to give up until we called buildPROS. Reuben listened carefully to our situation and quoted a cost 30% less than the other contractors. They have this great software they created themselves that gives you a specific line item estimate for every detail in the construction. Maybe this is why the final cost was within 1% of the original estimate, despite a number of challenges with the old house. The guys were friendly, easy to work with, and really cared that everything was done just the way we wanted. We were inexperienced at remodeling and new to renting. Reuben made a number of excellent recommendations for cost effective materials and design choices that looked beautiful and would stand up to years of hard wear. The house looks amazing now! It’s renting for top dollar, and we’re already getting repeat business. We were lucky to get a customer-focused contractor that took the time to understand what we needed and deliver a beautiful result. I’d definitely hire these guys again, and recommend them to anyone, especially if it’s a complex project with special requirements. Hire buildPROS. You’ll be happy you did!”

MichaelR6

6 months ago

Contacted BuildPros for a project on a multi family house. Within a couple of day they were able to guide me on the right path and gave me a honest explanation of what was necessary. Rouben was knowledgeable and honest. That is all a customer could ask for on a project. Thank you!

Deborah Goldhaft

7 months ago

I had buildPros do my house siding a year or two before the covid quarantine. It has been several years now and I can attest to the quality of the work and so far everything has held up very well, and I expect it to continue to do so. Recently I had a question about something from that job and Rouben was right there, on the spot and took care of my worry quick like a bunny! I am very satisfied with this builder and would recommend him for any jobs you might need.

gago davtian

8 months ago

I hired buildPROS for a 203k project 8 years ago, which was a very time and budget sensitive project. buildPROS did a great job for me start to finish and was able to complete the project on time and on budget. Since then I have used buildPROS for other projects around the house including HVAC and some construction consulting for my own DIY work. Plus I recommended buildPROS some of my friends and they were very happy with their work. Would highly recommend them to anyone looking for an honest and reliable contractor.