Elegant Home Exterior in Blue Ash, Ohio 45241

Elegant Home Exterior

11427 Reed Hartman Hwy Suite 101, Blue Ash, OH 45241

4.2 (6 reviews)

Overview:
Elegant Home Exterior is a general contractor based in Blue Ash, OH, specializing in various home improvement projects such as roofing, siding, and gutter installations. The company prides itself on delivering high-quality workmanship and reliable service to its customers.

Services Provided:
– Roofing installation and repair
– Siding installation
– Gutter installation and repair
– Home exterior renovations

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (513) 618-6404
Website: http://www.eleganthomeexterior.com/

Customer Reviews and Sentiment:

Elegant Home Exterior has received a variety of reviews, averaging a rating of 4.2 stars based on 6 reviews.

Positive feedback emphasizes the professionalism, quality of work, and responsive customer service.

Examples of positive reviews include:
“Nothing better than dealing with a business that tells you what to expect and then delivers!” – Steve Wahl
“Trustworthy and professional!” – Tricia Mueller
“I got it done quickly and the clean-up was great.” – Lisa Ann

On the other hand, there was some negative feedback regarding communication issues and perceived unprofessionalism.

An example of a negative review states:
“Very unprofessional… they left without telling us they were finished.” – Rachel Grossmann

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, responsiveness, and excellent customer service.
Negative Sentiments: Communication issues and instances of unprofessional behavior.

Additional Ratings:
BirdEye: 4.2 stars based on 6 reviews, indicating generally positive customer experiences with some concerns raised.
Total Lead Smart Rating: 7.5/10. This rating reflects the overall customer satisfaction, high-quality service reported by many customers, but balanced by occasional complaints regarding communication.

Conclusion:
Elegant Home Exterior appears to be a solid choice for home exterior improvements in Blue Ash, OH. Their commitment to quality work and customer satisfaction is evident in many reviews, although potential customers should be mindful of some communication issues raised in certain feedback before making a decision.

Member Since July 2024

Listing Id 125475

Contact Info

11427 Reed Hartman Hwy Suite 101, Blue Ash, OH 45241
(513) 618-6404
Lead Smart Rating :
7.5/10.0

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11427 Reed Hartman Hwy Suite 101, Blue Ash, OH 45241

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Reviews

Rachel Grossmann

2 years ago

Unfortunately our recent experience was not a good one. We had our gutters done. We asked about a downspout issue we had and the workers told us they would give us a quote and talk about it with us. Instead of talking about it with us after they finished the work they left without telling us they were finished. Very unprofessional.

Steve Wahl

4 years ago

There is nothing better than dealing with a business that tells you what and when they’re going to perform the work and then do what they say!!! Can’t recommend them enough, pleasure dealing with Don, Richie and Kevin. I just called them to do additional work on my rental house. I love the new gray colored siding, new front porch and the the black gutters.

Tricia Mueller

4 years ago

Don and his team do amazing work. Trustworthy and professional!

Lisa Ann

5 years ago

They replaced my roof and did an excellent job. Got it done quickly and clean up was great. Gary was very nice to work with and very professional. 5 stars for sure!

Olivia Fuqua

5 years ago

I worked with Todd to repair our roof in NKY. We called him based on a referral on Facebook and had 2 other companies come out to quote us repairing some shingles that blew away with all the wind and hail storms this spring. Todd was super upfront and honest, we had shingles left in our basement so he only charge us labor to replace them. The other companies wanted to charge us thousands of dollars to replace way more than was necessary at the time. When more shingles came off a month later he worked with us to make a claim through our insurance. He was super responsive, came and put a tarp on at no cost until we got the claim settled with our insurance company. We had a ton of rain between the time the claim was submitted and approved but the first day we had sun he had his crew out to start. They had the whole back half replaced in a day and a half and our roof is huge. Very trustworthy and honest company. Don the owner came out to collect payment after the job was complete, and was super friendly and professional. He told me about all the other things his company does and we will definitely be reaching out to get more things completed from them. Great company to do business with!