Overview:
Pacific Patio is a general contractor based in Spring Valley, CA, specializing in outdoor living spaces such as patio covers, sunrooms, and pergolas. With a strong focus on customer satisfaction, they have built a reputation for high-quality workmanship and personalized service.
Services Provided:
– Patio cover installation
– Sunroom construction
– Pergola installation
– Outdoor living space design and construction
Timings:
Monday to Saturday, 9 AM to 5 PM
Contact Information:
Phone: (619) 561-9303
Website: www.pacificpatio.com
Customer Reviews and Sentiment:
Pacific Patio has received highly positive reviews, reflecting a strong customer satisfaction rate.
Google Reviews: 4.9 stars based on 79 reviews.
Positive feedback highlights the company’s professionalism, creativity, and attention to detail. Customers have expressed their happiness with the end results, particularly praising the quality of workmanship and the responsive customer service.
Examples of positive reviews include:
“From start to finish, Pacific Patio designed and built the patio of our dreams!” – Maureen Marino
“I highly recommend this company.” – Roger Hotalen
“Very professional, personable, timely and the end product is beautiful.” – Marcellus Walker
The complaint noted in reviews involved a miscommunication regarding the order process and a required down payment. However, the owner personally addressed the issue, leading to a satisfactory resolution.
Review Summary:
Positive Sentiments: High-quality workmanship, professional and friendly staff, timely service, attention to detail, and excellent customer support.
Negative Sentiments: Communication issues regarding payment and contract terms, but mitigated by prompt resolution from management.
Additional Ratings:
BirdEye: 4.9 stars based on 79 reviews, reinforcing high customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects strong positive sentiment from numerous reviews, with minor issues in communication addressed effectively by management.
Conclusion:
Pacific Patio appears to be an excellent choice for those looking to enhance their outdoor living spaces in Spring Valley, CA. With a strong reputation for quality work and responsive service, they are well-reviewed despite minor communication challenges. Customers can expect a dedicated team that focuses on delivering their vision with professionalism.
Member Since July 2024
Listing Id 133429