Overview:
Salem Deck and Fence Pros is a deck building company located in Salem, Oregon, specializing in the construction and repair of decks and fences. The company is known for its responsive customer service and quality workmanship.
Services Provided:
– Deck construction
– Fence repair
– Deck replacement
– Fence installation
Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (541) 615-9200
Website: http://salemdeckandfencepros.com/
Customer Reviews and Sentiment:
Salem Deck and Fence Pros has received mixed reviews across various platforms:
Google Reviews: 3.6 stars based on 5 reviews.
Positive feedback centers on the company’s professionalism, communication, and quality of work. Customers have praised the team’s responsiveness and the neatness of their work.
Examples of positive reviews include:
“Wonderful experience… Ryan was fantastic to work with!” – Stacey E
“The end result is amazing… we are extremely happy.” – Xander Hall
“I wouldn’t hesitate to hire them again in the future.” – Taylor Bartell
The negative feedback highlights issues with communication and reliability. Some customers expressed frustration over a lack of follow-up after requesting estimates.
Examples of negative reviews include:
“Disappointing… Still no call back.” – David Walters
“Don’t bother. No show 2 times without a phone call.” – Coleen Neufeldt
Review Summary:
Positive Sentiments: Professionalism, responsiveness, quality of work, neatness.
Negative Sentiments: Poor communication, reliability issues, lack of follow-up.
Additional Ratings:
Total Lead Smart Rating: 6.5/10
This rating reflects a general satisfaction with the quality of work and customer service, albeit marred by communication issues and reliability concerns.
Conclusion:
Salem Deck and Fence Pros is a solid choice for deck and fence projects in Salem, OR, particularly noted for their professionalism and quality outcomes. However, potential clients should be cautious of the inconsistencies in communication and reliability before making a decision.
Member Since July 2024
Listing Id 132727