Salem Deck and Fence Pros in Salem-OR, Oregon 97301

Salem Deck and Fence Pros

2051 Evergreen Ave NE, Salem, OR 97301

3.6 (5 reviews)

Overview:
Salem Deck and Fence Pros is a deck building company located in Salem, Oregon, specializing in the construction and repair of decks and fences. The company is known for its responsive customer service and quality workmanship.

Services Provided:
– Deck construction
– Fence repair
– Deck replacement
– Fence installation

Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (541) 615-9200
Website: http://salemdeckandfencepros.com/

Customer Reviews and Sentiment:
Salem Deck and Fence Pros has received mixed reviews across various platforms:
Google Reviews: 3.6 stars based on 5 reviews.

Positive feedback centers on the company’s professionalism, communication, and quality of work. Customers have praised the team’s responsiveness and the neatness of their work.

Examples of positive reviews include:
“Wonderful experience… Ryan was fantastic to work with!” – Stacey E
“The end result is amazing… we are extremely happy.” – Xander Hall
“I wouldn’t hesitate to hire them again in the future.” – Taylor Bartell

The negative feedback highlights issues with communication and reliability. Some customers expressed frustration over a lack of follow-up after requesting estimates.

Examples of negative reviews include:
“Disappointing… Still no call back.” – David Walters
“Don’t bother. No show 2 times without a phone call.” – Coleen Neufeldt

Review Summary:
Positive Sentiments: Professionalism, responsiveness, quality of work, neatness.
Negative Sentiments: Poor communication, reliability issues, lack of follow-up.

Additional Ratings:
Total Lead Smart Rating: 6.5/10
This rating reflects a general satisfaction with the quality of work and customer service, albeit marred by communication issues and reliability concerns.

Conclusion:
Salem Deck and Fence Pros is a solid choice for deck and fence projects in Salem, OR, particularly noted for their professionalism and quality outcomes. However, potential clients should be cautious of the inconsistencies in communication and reliability before making a decision.

Member Since July 2024

Listing Id 132727

Contact Info

2051 Evergreen Ave NE, Salem, OR 97301
(541) 615-9200
Lead Smart Rating :
6.5/10.0

Get A Quote Claim

Listing location

2051 Evergreen Ave NE, Salem, OR 97301

Get Direction

Reviews

Stacey E

a year ago

Wonderful experience with these guys replacing a fence post in our old fence! Ryan was fantastic to work with! Responsive, courtious, and fit us in very quickly. He was very understanding of the fact that we did not have the budget for a full fence replacement right now, didn’t try to pressure or upsell us into doing so, and gave us a very reasonable rate for the repair. He and his teammate were polite, tidy, quick, and came orepared with everything they needed, even extra boards, just in case which we did end up needing. I’m really impressed, and I will definitely have them back out when we’re ready to do a full replace!

Xander Hall

a year ago

We just had our deck rebuilt by Salem deck and fence pros and we couldn’t be happier. From initial contact with Mike and his crew we have been happy. Mike was always communicative with us about when they would start and progress on the deck itself. The end result is amazing and we are extremely happy.

Taylor Bartell

a year ago

Salem Deck and Fence finished replacing our rather large deck last week in south Salem, and we couldn’t be happier. Mike and Ryan showed up when they said they would and after taking some measurements and choosing some samples they had a quote to us in just a few minutes. Their easy going demeanors and professionalism is what helped sell us on choosing them. They started the deck when they said they would, kept the work area clean and finished right on time. It was a pleasure having them and the crew out here, I know our dogs will miss them too. I wouldn’t hesitate to hire them again in the future for any deck or fence needs.

David Walters

2 years ago

Called for an estimate on a residential cyclone fence. Still no call back. Disappointing.

Coleen Neufeldt

2 years ago

Don’t bother. No show 2 times without a phone call to explain.