Killer Decks in Wayne, Michigan 48184

Killer Decks

38925 Michigan Ave, Wayne, MI 48184

3.5 (80 reviews)

Overview:
Killer Decks is a deck building company located in Wayne, MI. Specializing in deck construction and renovations, they offer professional services aimed at enhancing outdoor living spaces.

Services Provided:
– Deck building
– Deck renovations
– Custom deck designs
– Efficient construction management

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (734) 728-2276
Website: https://www.killerdecks.com/

Customer Reviews and Sentiment:
Killer Decks has a rating of 3.5 stars based on 80 reviews across various platforms.

Positive sentiments highlight the professionalism, efficiency, and competitive pricing of the service. Happy customers appreciated the quick turnaround time and quality of work.

Examples of positive reviews include:
“Very well organized and efficient… Steve is a top notch business man” – AFCC Holdings
“They worked hard every step of the way and even put in late hours” – Mora Bonnin
“Wow, that is all that we can say about my brand new deck… Great job guys!” – Christian Harvey

Negative sentiments, however, focus on instances of unprofessionalism and customer service issues.

Examples of negative reviews include:
“Owners sketchy and rude” – shaye ann
“Unprofessional and unpleasant” – Doug Gilbert
“Would not recommend this business” – Brian Craven

Review Summary:
Positive Sentiments: Professional service, efficient construction, good quality of work, competitive pricing.
Negative Sentiments: Customer service issues, unresponsiveness, and claims of unprofessional behavior.

Additional Ratings:
BirdEye: 3.5 stars based on 80 reviews, reflecting the mixed feedback regarding customer satisfaction and service quality.
Total Lead Smart Rating: 6.2/10. This rating reflects overall customer satisfaction, acknowledging a mix of positive experiences while considering significant complaints about service and communication.

Conclusion:
Killer Decks seems to provide reliable deck construction services in Wayne, MI, known for its professional team and efficient processes. However, potential clients should be mindful of the mixed reviews, particularly regarding customer service experiences.

Member Since July 2024

Listing Id 134293

Contact Info

38925 Michigan Ave, Wayne, MI 48184
(734) 728-2276
Lead Smart Rating :
6.2/10.0

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38925 Michigan Ave, Wayne, MI 48184

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Reviews

AFCC Holdings

2 months ago

I found Steve and his crew to be very professional throughout the entire process. Steve was willing to work with me and charged me half what everybody else wanted to build my deck. Steve got the permits, and less than 1 week later, he started building. Construction only took a few days with two people building. Not 7 or 8 people around your house like others! Very well organized and efficient. Low overhead operation. Added twice the value to my house what I put in. Some of the low reviews are obviously fake or competitors hating because Steve is a top notch business man/ person and does excellent work for an unbeatable price. Can’t thank Killer Decks enough! DeVincent

Mora Bonnin

6 months ago

They worked hard every step of the way and even put in late hours to make sure my deck was finished on schedule!

Rick “Sphyrnidae007” Bond

11 months ago

He’s incredibly smart and knows what he’s doing. He’s a little snarky but I like that. He’s quite funny when you know him. Love their work and his employees. He’s not belittling although some may take his sense of humor that way. I would recommend for sure and hire again! Really enjoyed working with them!

shaye ann

a year ago

Owners sketchy and rude

Robert Martin

a year ago

Everyone was responsive and easy to work with. I will definitely be recommending this company to friends and family and will likely hire them again if we need deck installations or repairs.

Paul Kirk

a year ago

They are great to work with!

Doug Gilbert

a year ago

Called for a quote on a new deck. They declined the work before even looking at the area and stated it was not possible to build a deck in my yard. Unprofessional and unpleasant. Edit: Not sure where the comment about concrete comes from in the owner response as this isn’t a feasible option for the area. I’ve since engaged another builder who was happy to take the work.

Caleb Smith

a year ago

We needed our second story deck rebuilt due to dry rot, etc. They rebuilt using amazing wood and saved what foundation they could. The results were perfect and even the stain was expertly done without a drop anywhere.

Brian Craven

a year ago

Nope not fake would not recommend this business

Christian Harvey

a year ago

Wow, that is all that we can say about my brand new deck. Our expectations were not just met but far exceeded. Our new deck is not just beautiful to look at but the cost was more than competitive. Great job guys!