Rush Home Improvement

Overview:
Rush Home Improvement is a deck building company located in McHenry, IL, specializing in the construction and renovation of wooden decks. The company has received a favorable rating for its commitment to quality workmanship and customer service.

Services Provided:
– Deck construction
– Deck renovation
– Communicative project management
– Quality cleanup

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (815) 403-7036
Website: http://www.rushhomeimprovement.com/

Customer Reviews and Sentiment:
Rush Home Improvement has gained a strong overall rating of 4.4 stars based on 7 reviews.

Positive feedback highlights the company’s excellent communication, attention to detail, and quality of work. Customers have expressed satisfaction with the team’s punctuality and professional behavior.

Examples of positive reviews include:
“Chad and his crew did a great job! We are very happy with the deck.” – Mark Peltier
“Chad is awesome to work with. Communication was great and the project was completed ahead of schedule.” – Carol Andersen
“Fantastic. On time, upfront, and more concerned with us than just getting the job done.” – Scott Longfellow

However, there is a notable negative sentiment regarding an issue with a fence installation that resulted in damage to the customer’s property.

Negative feedback includes:
“The fence installation nick my wire lost power to my garage. Now he will not take responsibility for fixing what they broke.” – Patricia Ward

Review Summary:
Positive Sentiments: Excellent communication, quality craftsmanship, punctual service, and attentive customer care.
Negative Sentiments: Issues with accountability for damages and complaints regarding unresolved problems.

Additional Ratings:
BirdEye: 4.4 stars based on 7 reviews, maintaining a consistent level of customer satisfaction.
Total Lead Smart Rating: 7.5/10. This rating reflects strong positive sentiments and high customer satisfaction but is slightly diminished by the negative feedback concerning accountability.

Conclusion:
Rush Home Improvement is a reputable choice for deck building services in McHenry, IL. Customers commend their thorough work, diligent communication, and overall professionalism. However, potential clients should be aware of individual complaints regarding accountability for damages incurred during projects.