Chico Deck & Porch

Overview:
Chico Deck & Porch is a reputable deck building company located in Chico, CA. They specialize in constructing high-quality decks for residential properties, providing a variety of design options and materials to enhance outdoor spaces.

Services Provided:
Deck building, free estimates, customer-centric communication, residential outdoor solutions.

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (530) 444-4059
Website: https://www.chicodeck.com/

Customer Reviews and Sentiment:
Chico Deck & Porch boasts an overall rating of 4.5 stars based on 17 reviews.

Positive feedback highlights the company’s prompt communication, professionalism, and quality of work. Customers appreciated the engaging customer service and efficient project completion.

Examples of positive reviews include:
“I was communicated with right away and treated with respect” – Stanley Woodward
“Finished my front patio in record time and it looks fantabulous” – J Dietz
“Company was super professional and quick” – Jaheim Brown

However, some complaints pointed to issues such as a lack of response for quotes and dissatisfaction with pricing.

Examples of negative reviews include:
“No response.” – Matthew Huff
“Unsatisfactory. Scammed.” – Harry Markel

Review Summary:
Positive Sentiments: Prompt communication, professionalism, strong customer service, high-quality workmanship.
Negative Sentiments: Issues with pricing perception, delayed responses, reports of unsatisfactory experiences.

Additional Ratings:
BirdEye: 4.5 stars based on 17 reviews, indicating a favorable view from customers despite some negative feedback.
Total Lead Smart Rating: 7.5/10 based on overall customer satisfaction and experiences noted in the reviews, balancing positive sentiments with the few complaints about responsiveness and pricing.

Conclusion:
Chico Deck & Porch is a solid choice for deck building services in Chico, CA. They are known for their professionalism and quality work, although potential clients should consider the mixed reviews regarding pricing and communication before making a decision.