Dilly Door Co. in Defiance, Ohio 43512

Dilly Door Co.

1640 Baltimore St, Defiance, OH 43512

4.5 (28 reviews)

Overview:
Dilly Door Co. is a reputable contractor located in Defiance, Ohio, specializing in garage doors and related services. The company is recognized for its quick response times and excellent customer service.

Services Provided:
– Garage door repair and installation
– General contracting services
– Roof replacement
– Maintenance services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (419) 782-1181
Website: www.dillydoor.co

Customer Reviews and Sentiment:
Google Reviews: 4.5 stars based on 28 reviews.

Positive feedback highlights the company’s promptness, courteous staff, and quality of service:
“Very prompt to respond. Very courteous.” – Paula Meek
“They came right and got our door fixed super fast. Very nice staff.” – Melissa Risner
“Always great work. Highly recommend.” – Ethan Stykemain

However, there are negative sentiments regarding professionalism and unresolved issues:
“I decided to just put and more on. I will not recommend these guys to anyone I know.” – Caleb Baker

Review Summary:
Positive Sentiments: Prompt service, courteous staff, efficient problem-solving, quality work.
Negative Sentiments: Issues with professionalism, unresolved complaints, and poor customer communication.

Additional Ratings:
BirdEye: 4.5 stars based on 28 reviews, indicating a consistent level of customer satisfaction.
Total Lead Smart Rating: 7.5/10. This rating reflects high customer satisfaction but is moderated by some significant negative feedback indicating professionalism issues.

Conclusion:
Dilly Door Co. stands out for its promptness and customer service in Defiance, OH, especially in garage door services. While the company is generally well-reviewed, potential customers may want to consider the mixed sentiments regarding professionalism and unresolved issues before making a decision.

Member Since July 2024

Listing Id 127060

Contact Info

1640 Baltimore St, Defiance, OH 43512
(419) 782-1181
Lead Smart Rating :
7.5/10.0

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Listing location

1640 Baltimore St, Defiance, OH 43512

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Reviews

Paula Meek

4 months ago

Very prompt to respond. Very courteous. Got garage door functional until new one is installed

melissa risner

5 months ago

They came right and got our door fixed super fast. Very nice staff

Ethan Stykemain

a year ago

Replaced some flashing on my gable end. Called up Bruce he got it done right away. Used them for other projects including roof replacement and garage doors. Always great work. Highly recommend.

Randall James

a year ago

GREAT JOB ON MY SUNROOM. HIGHLY RECOMMENDED. THANK YOU

Bob

a year ago

Always helpful &great service.

marty cocke

a year ago

they did a great job on my garage door,would recommend them to everybody

Caleb Baker

2 years ago

Had multiple quotes to add section of second story gutters to my house and Dilly Door was about $100 cheaper so I went with them. I would have much rather spent the extra $100 to have more professional work done. They not only used used a different style of hanger than what I wanted but they couldn’t even take the time to make the hangers straight. When I called to talk to them about this I was hung up on and had to call back later to speak with someone else. He said he would come out and take a look but never showed up in 3 weeks. I decided to call back about this but was ignored and prompted to pay my bill. I was tired of messing with them and decided to just put and more on. I will not recommend these guys to anyone I know. Once they knew I was not happy with the work they were nothing but rude and unprofessional. Not what I would expect from a company they had been in business for this long. Save yourself the hassle and take your business to one of the many other, more professional companies in the area.

Susan Sweet

2 years ago

My garage door spring broke and trapped my car in the garage since the door was too heavy for me to lift. I called Dilly Door to fix my door, and they had a man at my house in 15 minutes to lift the door so I could get my car out. Fixed my door an hour later, and also noted a problem I might have in the future and fixed that to alleviate further deterioration. Can’t thank them enough for their speedy attention to my problem!

Kathy Jackson

2 years ago

Came right out and fixed our garage door for a fair price.

Derek Kline

2 years ago

Had the parts I needed in stock.. good place for garage door work also