Overview:
Lone Star Patio Covers & Enclosures is a construction company located in Spring, TX, focusing on outdoor home improvements including patio covers, enclosures, and pergolas. The business is known for its professional service, quick project completion times, and high-quality products.
Services Provided:
– Patio Covers
– Pergolas
– Screened Enclosures
– Concrete Patio Additions
– Custom Outdoor Solutions
Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays
Contact Information:
Phone: (281) 773-1255
Website: https://www.asklonestar.com/
Customer Reviews and Sentiment:
Lone Star Patio Covers & Enclosures has received a high rating of 4.7 stars based on 23 reviews across various platforms.
Positive feedback highlights the company’s speedy service, craftsmanship, and strong communication. Customers have particularly appreciated the professionalism of the crew and the overall satisfaction with their completed projects.
Examples of positive reviews include:
“Wow! I can say these folks are truly the best!” – J B
“The patio cover is amazing!! It went up so fast we were stunned!” – Tracey Goeckel
“Our job came out better than our expectations.” – Kay “fur babies” Lowery
However, there were also criticisms regarding customer service issues, particularly related to communication and appointment scheduling.
Example of a negative review:
“It’s very disappointing that their customer service is so disorganized that they cannot return potential customers’ calls.” – Kelsey Ramirez
Review Summary:
Positive Sentiments: Quick project completion, high-quality workmanship, professional and courteous staff, effective communication.
Negative Sentiments: Issues with initial communication and appointment scheduling leading to some dissatisfaction.
Additional Ratings:
BirdEye: 4.7 stars based on 23 reviews, indicating general customer satisfaction with noted strengths in product quality and service.
Total Lead Smart Rating: 8.5/10. This rating takes into account the consistently high customer satisfaction juxtaposed with a single notable issue regarding customer service which could impact potential clients’ initial experiences.
Conclusion:
Lone Star Patio Covers & Enclosures stands out as a highly regarded choice for outdoor home improvements in Spring, TX, recognized for their quality service and efficient project timelines. However, prospective customers may want to ensure clarity in communication to avoid potential scheduling issues.
Member Since July 2024
Listing Id 133435