Bay Window and Gutter Cleaning in Olympia, Washington 98512

Bay Window and Gutter Cleaning

911 Kaiser Rd SW G, Olympia, WA 98512

4.9 (97 reviews)

Overview:
Bay Window and Gutter Cleaning is a specialized window cleaning service located in Olympia, WA. The company focuses on providing high-quality window washing and gutter cleaning services, helping homeowners maintain the appearance and functionality of their properties.

Services Provided:
– Window Cleaning
– Gutter Cleaning
– Soft Washing

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (360) 972-8629
Website: http://baywindowandgutter.com/

Customer Reviews and Sentiment:
Bay Window and Gutter Cleaning has achieved a remarkable rating of 4.9 stars based on 97 reviews.

Positive feedback emphasizes the company’s exceptional work quality, professionalism, and friendly staff. Customers have expressed their satisfaction with services, often being impressed with how their homes transformed post-cleaning.

Examples of positive reviews include:
“Bay Window & Gutter Cleaning does amazing work… I highly recommend them and their friendly employees.” – Jennie McDonald
“Great company and terrific service! Friendly, helpful owner and staff.” – Joe Clements
“Very nice and knowledgeable. Our cat even loved them!” – Melody Coyner

However, there is some negative sentiment regarding communication issues. One customer highlighted a poor experience due to unresponsiveness after a botched job.

Example of negative review:
“Will not communicate with me… won’t come look, will not respond to emails.” – Teri Frederick

Review Summary:
Positive Sentiments: Excellent work quality, professionalism, friendly staff, and effective transformation of properties.
Negative Sentiments: Issues with communication and customer support after service complaints.

Additional Ratings:
BirdEye: 4.9 stars based on 97 reviews, demonstrating consistent customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects strong overall performance with a high level of customer satisfaction, but is slightly tempered by the mentioned communication issues.

Conclusion:
Bay Window and Gutter Cleaning is a highly-rated choice for window and gutter cleaning services in Olympia, WA. With excellent service highlighted in many customer reviews, prospective clients may consider this company for their cleaning needs, while remaining aware of some reported communication challenges.

Member Since July 2024

Listing Id 121645

Contact Info

911 Kaiser Rd SW G, Olympia, WA 98512
(360) 972-8629
Lead Smart Rating :
8.5/10.0

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Listing location

911 Kaiser Rd SW G, Olympia, WA 98512

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Reviews

T M

a week ago

Awesome work!

Jennie McDonald

a week ago

Bay Window & Gutter Cleaning does amazing work. I didn’t actually know what I was signing up for when Randy gave me the quote to soft wash my home and clean the windows. Years of dust and mold had turned my white paint into a dingy thing. I thought Bay Windows would get my home ready to paint and I would spend this summer touching it up…but now it doesn’t need it. Now the paint looks brand new. I had no idea it would look as good as it does. I used the word “Amazing” a lot today and I’m not easily impressed! I highly recommend Bay Window and Gutter and their friendly employees. They made it fun with their great sense of humor and can-do attitude!! You can’t go wrong.

Melody Coyner

3 weeks ago

Randy’s guys were awesome! Very nice and knowledgeable. Our cat even loved them and she’s pretty particular. We will definitely use Bay Window and Gutter Cleaning again.

Joe Clements

3 weeks ago

Great company and terrific service! We’ve hired them twice in the past 2 years for 2 different jobs and both times they’ve done a fantastic job. Friendly, helpful owner and staff – what more can you ask for?

Teri Frederick

4 weeks ago

Terrible window washing. Will not communicate with me…was invited several times to please come look at my windows that were obviously missed and not washed…won’t come look, will not respond to emails. I DO NOT recommend this company.

Travis Lynam

4 weeks ago

I had a great experience with Randy very professional he did a great job my house looks so nice I would highly recommend them and I will be using them again

Daniel San Martin

2 months ago

Excellent and quick service. Cleaned my gutters 2 story house about 300 including the tax in the Lacey Kensington neighborhood. Thank you guys!

Gail Bowman

2 months ago

I had these guys do a soft wash on my mom‘s house as we are getting ready to sell it and it looks great!

Joan Hess

3 months ago

Skyler (sp?) cleaned my gutters today and did an excellent job. I was pleased by 2 things in particular: he phoned to ask if it was OK for him to start a bit early as he was running ahead of schedule, and he helped me determine whether water leaking from one spot was leaking through a sealed right-angle seam. And he was super sweet to my dog! I highly recommend this service!

Kellie waylene

3 months ago

I had the best experience! They showed up on time with a smile and a terrific sense of humor! My roof looks fantastic and everything was cleaned up and looked great! I will be calling them in the future!