R12 Window Cleaning in Brentwood, California 94513

R12 Window Cleaning

720 Crocket Dr, Brentwood, CA 94513

4.2 (5 reviews)

Overview:
R12 Window Cleaning is a professional window cleaning service located in Brentwood, CA. They specialize in various cleaning services, including windows, gutters, solar panels, and bird abatement. The company has a reputation for providing efficient and quality services to its clients.

Services Provided:
– Window cleaning (inside & out)
– Gutter cleaning
– Solar panel cleaning
– Bird abatement

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (408) 372-7712
Website: http://r12windowcleaning.com/

Customer Reviews and Sentiment:
R12 Window Cleaning has received a mix of feedback across various platforms:
Google Reviews: 4.2 stars based on 5 reviews.

Positive feedback highlights the professionalism, efficiency, and quality of work performed by the team. Customers have appreciated their communication and attention to detail.

Examples of positive reviews include:
“Tim and his crew are amazing… I would definitely recommend them.” – Kimberly Bailey
“The R12 team was quick to respond… very pleased with the results.” – Victoria Novotny
“Very nice and super fast and efficient.” – Jennifer Miller

However, there is a significant negative review regarding poor communication and tardiness, leading to customer dissatisfaction.
“I terminated the appointment… Too busy, too sloppy, too greedy.” – Brian Swenor

Review Summary:
Positive Sentiments: Professionalism, efficiency, responsive communication, thorough cleaning, and attention to detail.
Negative Sentiment: Issues with punctuality and communication, one serious complaint regarding service delivery.

Additional Ratings:
BirdEye: 4.2 stars based on 5 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 7.5/10. This rating considers the overall customer satisfaction, quality of services, and the standout negative experience affecting the overall perception of the business.

Conclusion:
R12 Window Cleaning appears to be a solid choice for window cleaning and related services in Brentwood, CA, known for their quality of work and professionalism. However, potential clients should be aware of the mixed reviews and a notable complaint regarding service availability and communication before making a decision.

Member Since July 2024

Listing Id 56687

Contact Info

720 Crocket Dr, Brentwood, CA 94513
(408) 372-7712
Lead Smart Rating :
7.5/10.0

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720 Crocket Dr, Brentwood, CA 94513

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Reviews

Kimberly Bailey

9 months ago

Tim and his crew are amazing. They are extremely professional. Tim provided me with before and after photos of the work they had done. I would definitely recommend them and I will definitely be using them again. We used them for solar panel cleaning and bird abatement. Tim stands by his work.

Brian Swenor

8 years ago

Made an appointment 2 weeks prior with R12 to ensure a solid cleaning date. Shane showed up 2 (two) hours late. Did not have a ladder and complained of the pitch of my roof being too steep. I reminded him we had discussed these two topics when we booked the appointment. Shane proceeded to complain about branches close to roof line and wanted to increase the cost of the original bid. At that point I terminated the appointment. Too busy, too sloppy, too greedy.

Victoria Novotny

9 years ago

The R12 team was quick to respond to my inquiries and was out to clean my gutters and windows (inside & out) within 3 days. They were flexible, efficient and clean. In addition, they were very tolerant of my kittens that followed them from window to window. I was very pleased with the results and have already scheduled them to return after the new year.

Jennifer Miller

9 years ago

Just had my windows and gutters cleaned by Brad and Shane of R12 – LOOOOONGG overdue and it looks awesome. I could sing the Johnny Nash song “I Can See Clearly Now (the rain is gone)”! Very nice and super fast and efficient – even wore booties in the house and were careful moving stuff. Definitely will use them again!