Vortex Pro Wash in Raleigh, North Carolina 27603

Vortex Pro Wash

1240 Kirkland Rd, Raleigh, NC 27603

4.8 (47 reviews)

Overview:
Vortex Pro Wash is a pressure washing service based in Raleigh, NC. The company specializes in providing high-quality pressure washing services for homes, driveways, sidewalks, and other surfaces. They emphasize customer satisfaction and efficient service delivery.

Services Provided:
– Residential pressure washing
– Driveway and sidewalk cleaning
– Roof cleaning
– Efficient appointment scheduling
– Customer-oriented service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (919) 213-8586
Website: https://pressurewashnc.com/?utm_campaign=GoogleMyBusiness

Customer Reviews and Sentiment:
Vortex Pro Wash has received high ratings across various platforms:

Google Reviews: 4.8 stars based on 47 reviews.

Positive feedback highlights the company’s efficiency, courteous staff, and high-quality results. Customers frequently note their satisfaction with the pressure washing service, specifically mentioning the effectiveness and professionalism of the team.

Examples of positive reviews include:
“Great service for the money spent, very efficient and courteous!” – Stan Hill
“Our home looks freshly painted… a miracle on our driveway!” – Donna Howard
“They actually showed up early and finished in good time.” – Christine Anthony-Grubbs

However, there is a notable negative review regarding a change in ownership and service methodology, leading to customer dissatisfaction due to the unexpected use of bleach in cleaning:
“This was an epic customer service fail.” – Lisa Bellamy

Review Summary:
Positive Sentiments: High-quality service, courteous and professional staff, great results, efficient scheduling.
Negative Sentiments: Customer service issues regarding communication of changes to cleaning methods and ownership.

Additional Ratings:
Total Lead Smart Rating: 7.5/10. This rating reflects the overall high customer satisfaction balanced against a significant complaint regarding communication and changes in service approach. The positive feedback regarding efficiency and service quality boosts the overall score.

Conclusion:
Vortex Pro Wash appears to be a reliable and efficient choice for pressure washing services in Raleigh, NC. Their commitment to customer satisfaction and quality work is evident from the majority of the reviews. However, potential customers should be cautious of the mentioned service changes that may affect their experience.

Member Since July 2024

Listing Id 91115

Contact Info

1240 Kirkland Rd, Raleigh, NC 27603
(919) 213-8586
Lead Smart Rating :
7.5/10.0

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Listing location

1240 Kirkland Rd, Raleigh, NC 27603

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Reviews

Lisa Bellamy

a year ago

Used Vortex a while back because they assured us they did not use bleach in their cleaning formulation. Bleach can damage house paint. Rescheduled for today, clearly restating we were using them because they cleaned our home well before without bleach. The day before Vortex was to arrive, we received email from Southern Outdoor Restoration with prep instructions. When the cleaning crew arrived this morning, we learned Southern Outdoor Restoration is now the owner of Vortex. And they use bleach to clean homes. Lindsay Roberts, an Account Coordinator, phoned to apologize and explain. She said all pressure washer companies use bleach but offered to have the crew clean with pressured water only with our acknowledgment some mold etc. might not come clean. We declined. This was an epic customer service fail. What I learned the day of their arrival I should have been told before I made the appointment.

Bridget Wendt

3 years ago

The guys arrived early, worked hard and were really nice. Would use Vortex again.

Stan Hill

3 years ago

We have now used Vortex twice for pressure washing of our home. This time they also pressured washed our driveway, sidewalk and our shed. As always, they provide great service for the money spent. Their process of requesting a quote, setting an appointment and paying for services are very efficient and their personnel are courteous and professional. You need no one else to provide your pressure washing services but Vortex.

Mike & Debbie Auer

3 years ago

The house & roof looks so much better. We have been customers of Vortex for 4 years. Good service at a fair price.

Elizabeth Hryb

3 years ago

Courteous and very efficient. I would recommend this company.

Christine Anthony-Grubbs

3 years ago

They actually showed up early, followed my requests to protect certain areas (e.g., pond), they were friendly and finished in good time. The house looks great, as do my windows. We will definitely use them again.

Erica Burdine

4 years ago

My house looks great! The young men who did the work were pleasant and thorough. I will definitely recommend them to others.

Kelly Scuotto

4 years ago

The team did a fabulous job power washing our home. I have had other companies do it over the years but none compare to Vortex.

Donna Howard

4 years ago

We were very pleased with all parts of our experience with Vortex. Our home looks freshly painted, and they nearly performed a miracle on our driveway! Already recommended to our family and friends.