Fairway Home Detailing in Apex, North Carolina 27502

Fairway Home Detailing

3406 Apex Peakway, Apex, NC 27502

4.8 (214 reviews)

Overview:
Fairway Home Detailing is a reputable pressure washing service located in Apex, NC. The company has established a strong presence in the area, providing various cleaning services with a focus on environmental responsibility.

Services Provided:
– Pressure washing
– Window cleaning
– Gutter cleaning

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (919) 388-2204
Website: http://www.fairwayhomedetailing.com/

Customer Reviews and Sentiment:
Fairway Home Detailing has garnered predominantly positive reviews, with a rating of 4.8 stars based on 214 reviews across platforms.

Positive sentiments highlight the company’s professionalism, attention to detail, and excellent customer service. Customers frequently mention the courteous staff and the quality of work performed.

Examples of positive reviews include:
“Great service and professional! We have been using Fairway for many years!” – Laura Luyendyk
“The crews are on time, very polite and clean up after themselves.” – Michelle Rose
“Excellent customer service and communication before the service.” – David Gower

Conversely, there is a notable complaint regarding poor customer service and harmful chemicals used during a service, which led to the destruction of a customer’s plants and lawn.

Negative sentiment is represented by:
“I wish Google would have changed the review option to be able to give a negative star. I had the worst experience with Fairway Home Detailing…” – Abdoul Sow

Review Summary:
Positive Sentiments: High-quality service, punctuality, professional behavior, and thorough job execution.
Negative Sentiments: Issues with customer service and harmful chemical use.

Additional Ratings:
Google Reviews: 4.8 stars based on 214 reviews.

Total Lead Smart Rating: 8.5/10
This rating reflects the strong positive customer feedback coupled with some significant concerns about customer service and the unfortunate incident reported in the negative review.

Conclusion:
Fairway Home Detailing appears to be a top choice for pressure washing services in Apex, NC, with a strong focus on quality and customer satisfaction. However, potential customers should be mindful of the serious complaint regarding customer service and chemical use, weighing these factors against the predominantly positive experiences reported by many satisfied customers.

Member Since July 2024

Listing Id 92023

Contact Info

3406 Apex Peakway, Apex, NC 27502
(919) 388-2204
Lead Smart Rating :
8.5/10.0

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Listing location

3406 Apex Peakway, Apex, NC 27502

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Reviews

Laura Luyendyk

4 hours ago

Great service and professional! We have been using Fairway for many years!

Michelle Rose

6 days ago

We have been using Fairway Home Detailing for years. I chose them for the low pressure wash and the more environmentally friendly cleaners. The crews are on time, very polite and clean up after themselves. I would recommend Fairway Home Detailing for your power washing, window cleaning and gutter cleaning needs.

David Gower

2 weeks ago

Extremely satisfied with Fairway and their employees. Excellent customer service and communication before the service and very friendly and professional staff that performed the service. Would definitely recommend them and will be using them again.

Jeff Sampere

2 weeks ago

The crew was prompt and did a great job on the house. Looks much better especially the screened in porch. They put everything back where it belonged. Would highly recommend.

Sylvia Escobar

2 weeks ago

Fairway never disappoints – they really care about their customers and consistently do a great job. I am always confident that they will take care of my house!

Raymond Liu

2 weeks ago

An exceptionally great job as usual. I have not used Fairway for my house wash for a few years because they were kind of expensive. But for the level of quality from their work, it was well worth it. This year I am able to afford it so I tried them again. And I found out they are even expensiveR now than a few years back. The good thing is their high standard of performance remains the same. Well worth it.

Reed Murphy

4 weeks ago

Wyatt provided friendly and thorough service! Great job and attention to detail.

Abdoul Sow

a month ago

I wish Google would have changed the review option to be able to give a negative star. I had the worst experience with Fairway Home Detailing. From start to finish, everything went wrong. The husband and wife who run the company are both awful. Their customer service was non-existent; they were rude and dismissive whenever I tried to voice a concern. But the real kicker… The harmful chemicals they used. Not only did they fail to clean properly, but whatever toxic mix they used ended up killing my plants and wrecking my lawn. It looks like a disaster zone now! I wouldn’t recommend Fairway Home Detailing to my worst enemy. Save your money and sanity – stay far away from this terrible company!

Karen Litwin

a month ago

Don F. did an excellent job this week cleaning my driveway and patio. He is a real pro, attending to every detail in the job, no matter how big. My experience with Fairway over the years is that they are thorough and efficient. They are the best out there for home detailing.

Shannon Davenport

a month ago

Excellent service!