Premiere Cleaning Solutions – Roof & Exterior Cleaning in Highland-IL, Illinois 62249

Premiere Cleaning Solutions – Roof & Exterior Cleaning

112b Poplar St, Highland, IL 62249

4.9 (270 reviews)

Overview:
Premiere Cleaning Solutions – Roof & Exterior Cleaning is a professional cleaning service located in Highland, IL. The company specializes in house cleaning and pressure washing, offering a range of exterior cleaning services to enhance the appearance of homes.

Services Provided:
– Exterior house cleaning
– Window cleaning (inside and out)
– Gutter cleaning
– Pressure washing
– Christmas light installation

Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (618) 309-4172
Website: https://www.premierecleaningsolutions.com/

Customer Reviews and Sentiment:
Premiere Cleaning Solutions has received positive feedback and a strong rating across various platforms:

Google Reviews: 4.9 stars based on 270 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and responsiveness. Customers appreciate the excellent service, particularly in cleaning, courteous staff, and effective communication.

Examples of positive reviews include:
“Thank you for an amazing job! Our house looks awesome!! Staff are very professional!!” – Debra Johnson
“Brandon and Ian… did an outstanding job on our windows… They are both courteous, friendly, and willing to get the job done right!” – William Zeisset
“Premiere has cleaned two houses for me…Each time they do an exceptional job…” – John S

However, some negative reviews address issues with communication and service responsiveness:
“I have called them 3x… if you need immediate service, I would not hold my breath.” – Cathy Huelsmann
“Did not secure screens to windows… Did not respond when I told them my concerns.” – Dianne Harrison

Review Summary:
Positive Sentiments: High-quality workmanship, excellent customer service, professional and courteous staff, prompt communication, and thorough cleaning.
Negative Sentiments: Issues with communication, particularly in returning calls and addressing customer concerns.

Additional Ratings:
BirdEye: 4.9 stars based on 270 reviews, indicating a high level of customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects the overall positive sentiment and high quality of services, tempered by some concerns regarding responsiveness and communication.

Conclusion:
Premiere Cleaning Solutions – Roof & Exterior Cleaning appears to be a highly reputable choice for exterior cleaning services in Highland, IL, especially recognized for their quality work and professionalism. However, potential customers should be aware of the occasional communication issues highlighted in some reviews before making a decision.

Member Since July 2024

Listing Id 77470

Contact Info

112b Poplar St, Highland, IL 62249
(618) 309-4172
Lead Smart Rating :
8.5/10.0

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Listing location

112b Poplar St, Highland, IL 62249

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Reviews

Debra Johnson

4 weeks ago

Thank you for an amazing job! Our house looks awesome!! Staff are very professional!!

William Zeisset

a month ago

Brandon and Ian, of Premiere Cleaning Solutions did an outstanding job on our windows, inside and out! Give them a shout if you have a need for Cleaning Jobs! They are both courteous, friendly and willing to get the job done right!

John S

a month ago

Very professional great work everytime no mater what service you request. Premiere has cleaned two houses for me. Exterior clean and full window service. Also have had the Christmas light. Each time they do an exceptional job and the crew is always very respectful.

Megan Vinson

a month ago

Premiere Cleaning was really easy to work with! They were very quick to get back to us with an estimate when we requested one, and they did a great job on cleaning our gutters! We plan to come back to them for our gutter cleaning in the future, for sure 🙂

Lisa Medina

2 months ago

Recently I had Premiere Cleaning Solutions clean the exterior of my house. They did a fantastic job and I couldn’t be happier with how my house looks. The white columns in the front of the house along with the other white paneled areas are brighter than ever and the windows are as clear as can be. I highly recommend their services. Thanks again Premiere!

Cathy Huelsmann

2 months ago

I like to retract my statement from last April, 2023. Even though they did a good job, they are horrible at returning calls. I have called them 3x and I have not gotten a response. The only person that I talked to was their answering service. So, if you need immediate service, I would not hold my breath

Hector Soto

2 months ago

The crew were outstanding! Very concern in insuring that the customer recommendations were met! We will call you again!

Clary Pfeiffer

3 months ago

Worked with them a few times – always good communication & do a beautiful job.

Dianne Harrison

3 months ago

Did not clean window sills until mentioned they weren’t done, dripped dirty water on carpets. Did not secure screens to windows. Had screens fall out and were damaged next big wind. Did not respond when I told them my concerns.

Sophia Hayes

3 months ago

I’d been searching for window cleaners for two seasons and this team were so terrific. Careful in the house interior and some technical challenges. Their work was through and impeccable — I will be hiring them next year.