Ofelia’s Services Inc

Overview:
Ofelia’s Services Inc is a janitorial service company located in Sterling, VA. The company has been providing cleaning services for over 15 years, focusing on residential cleaning.

Services Provided:
Residential cleaning, eco-friendly cleaning, floor maintenance.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (571) 434-6112

Customer Reviews and Sentiment:

Ofelia’s Services Inc has received mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 3 reviews.

Positive feedback highlights appreciation for the quality of cleaning services and the use of eco-friendly products.

Examples of positive reviews include:
“My wife and I have been very happy with both Ofelia’s management and the quality of the cleaning provided.” – DG MerrillJr

The negative feedback points to issues with staff distractions and inadequate customer service when complaints were raised.

Examples of negative reviews include:
“There cleaning ladies spend too much time on their cell phones when they should be working.” – Andrew K

Review Summary:
Positive Sentiments: High-quality cleaning, eco-friendly products, long-standing client relationships.
Negative Sentiments: Staff distractions during cleaning, poor customer service response to complaints.

Additional Ratings:
BirdEye: Not applicable.
Better Business Bureau (BBB): Not applicable.
Total Lead Smart Rating: 5.5/10. This rating considers the long-standing customer relationships and eco-friendly practices against the negative feedback concerning staff performance and customer service.

Conclusion:
Ofelia’s Services Inc is a viable option for residential cleaning in Sterling, VA, especially valued for its eco-friendly approach and quality service. However, potential customers should be cautious of the mixed reviews and previous service issues mentioned.