Coverall of Richmond

Overview:
Coverall of Richmond is a janitorial service company located in Richmond, VA. The business offers cleaning services with a focus on process excellence and quality. They have been noted for their hardworking staff and reasonable pricing.

Services Provided:
Office cleaning, janitorial services, franchise opportunities.

Timings:
Monday to Friday 9 AM to 5 PM.

Contact Information:
Phone: (804) 755-6455
Website: https://www.coverall.com/locations/va/richmond-support-center?utm_source=gbp&utm_term=richmond

Customer Reviews and Sentiment:
Coverall of Richmond has received positive feedback overall, with a rating of 4.1 stars based on 9 reviews.

Examples of positive reviews include:
“Awesome place for office cleaning. Great people. Give them a call. Reasonable price.” – Jason Keller
“These folks work very hard and take pride in their work.” – Richard Kiley

The negative sentiments highlight concerns around professionalism and reliability:
“Very unprofessional. When faced with an issue they are defensive rather than finding solutions.” – Aubrey Duignam
“I have had reliability issues… they are not showing up.” – Hayden P

Review Summary:
Positive Sentiments: Hardworking staff, quality cleaning services, reasonable pricing, focus on process excellence.
Negative Sentiments: Unprofessional behavior, reliability issues, poor communication.

Additional Ratings:
Google Reviews: 4.1 stars based on 9 reviews, showing a blend of satisfaction and operational issues.
Total Lead Smart Rating: 7.0/10. This rating reflects the general positive sentiment from satisfied customers, balanced by the negative feedback regarding professional conduct and reliability.

Conclusion:
Coverall of Richmond appears to be a solid choice for office cleaning services in Richmond, VA, noted for their dedicated staff and service quality. However, potential clients should consider the mixed reviews, especially regarding reliability and communication.