Victorias Janitorial Services LLC

Overview:
Victorias Janitorial Services LLC is a janitorial service located in Pasadena, TX. The company specializes in house cleaning and office cleaning, offering a range of cleaning services to meet the needs of both residential and commercial clients.

Services Provided:
– House cleaning
– Office cleaning
– Janitorial services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (832) 258-7487

Customer Reviews and Sentiment:
Victorias Janitorial Services LLC has received diverse feedback across various platforms:
Google Reviews: 4.0 stars based on 16 reviews.

Positive feedback emphasizes the professionalism, responsiveness, and high-quality cleaning services provided by the company. Clients appreciate the attention to detail and great communication.

Examples of positive reviews include:
“Thank you for a wonderful job.” – Jason Guerrero
“Amazing work, very professional.” – Sandra Neyra
“Victoria is a wonderful person to work with.” – Mariela Neyra

Negative feedback has highlighted issues with customer service, specifically related to reliability. One customer reported a failure to fulfill an appointment, which caused significant frustration.

Examples of negative reviews include:
“Horrible customer service… Scheduled an appointment and no one called or ever arrived.” – Rebecca White

Review Summary:
Positive Sentiments: High-quality cleaning, professional behavior, excellent communication, and attention to detail.
Negative Sentiments: Issues with reliability and responsiveness, particularly in scheduling.

Additional Ratings:
BirdEye: 4.0 stars based on 16 reviews, indicating a similar trend of customer satisfaction but also reflecting some concerns with service reliability.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been some complaints regarding service reliability.
Total Lead Smart Rating: 7.0/10 (Based on the overall positive sentiments and service quality, tempered by the reliability issues noted in customer feedback.)

Conclusion:
Victorias Janitorial Services LLC seems to be a commendable option for cleaning services in Pasadena, TX, particularly valued for the quality of their cleaning and professional approach. However, potential clients should remain aware of the occasional communication and reliability issues before engaging their services.