Bonded Services Corp

Overview:
Bonded Services Corp is a janitorial service company located in Erie, PA. They specialize in carpet cleaning and floor maintenance, providing high-quality cleaning solutions for both residential and commercial clients.

Services Provided:
– Carpet cleaning
– Floor stripping and finishing
– Upholstery cleaning
– Janitorial services
– Maintenance for commercial spaces

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (814) 838-4979
Website: http://www.bondedservicescorp.com/

Customer Reviews and Sentiment:
Bonded Services Corp has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 43 reviews.

Positive feedback emphasizes the professionalism, friendliness, and efficiency of the staff, particularly in carpet cleaning tasks. Customers have noted their satisfaction with the quality of work.

Examples of positive reviews include:
“I had carpets cleaned a couple weeks ago. They turned out GREAT.” – Christina Askins
“They were professional in their work and I would highly recommend them.” – Tim C
“Great team, they were efficient, friendly & answered questions.” – Christina Flanagan

Conversely, some reviews indicate significant dissatisfaction, particularly regarding communication issues and the quality of certain services.

Examples of negative reviews include:
“I will never do business with this company again…manager was a real jerk.” – Pat Kaulis
“Did a horrible job…will never use again.” – Dora Moss

Review Summary:
Positive Sentiments: High-quality service, professional staff, efficient cleaning, and great customer interactions.
Negative Sentiments: Issues with communication, inconsistent service quality, and customer service complaints.

Additional Ratings:
BirdEye: 4.1 stars based on 43 reviews, reflecting a general customer satisfaction with occasional negative feedback.
Better Business Bureau (BBB): Not accredited, current rating NR (No Rating), with several complaints noted regarding service quality and communication issues.
Total Lead Smart Rating: 7.2/10 – This rating is based on the overall customer satisfaction, quality of services delivered, and the noted complaints. There is a strong positive sentiment, but the negative feedback regarding service issues and communication slightly lowers the overall score.

Conclusion:
Bonded Services Corp appears to be a generally reliable choice for janitorial and carpet cleaning services in Erie, PA. While many customers commend their professionalism and quality of work, potential clients should consider the mixed reviews and complaints regarding communication and service consistency before making a decision.