Overview:
Mid-American Cleaning Contractors is a janitorial service provider located in Columbus, OH. The company specializes in a range of cleaning services, catering to various commercial and residential clients in the area.
Services Provided:
– Commercial cleaning
– Janitorial services
– Office cleaning
– Building maintenance
Timings:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (614) 291-7170
Website: http://www.macc.net/
Customer Reviews and Sentiment:
Mid-American Cleaning Contractors has received mixed reviews:
Google Reviews: 3.5 stars based on 29 reviews.
Positive feedback appreciates the professionalism and courtesy of some employees, highlighting a few standout managers.
Examples of positive reviews include:
“Everyone was very polite and very informative.” – Angel Madison
“Great customer service.” – Linda Howard
“I love this job management and the staff in the office at Mid America has always been good to me.” – Folrine Shipley
Conversely, negative reviews predominantly focus on poor management practices, lack of communication, and high turnover.
Examples of negative reviews include:
“Horrible company they don’t appreciate nothing.” – Lex Janee
“They are heartless and won’t honor medical excuses.” – dueise
“It is not worth it, to be honest.” – Yurii
Review Summary:
Positive Sentiments: Professionalism of certain staff members, good customer service, and favorable experiences from a small number of cleaners.
Negative Sentiments: Poor management, lack of appreciation for workers, high turnovers, and inadequate support for employees facing personal challenges.
Additional Ratings:
BirdEye: 3.5 stars based on 29 reviews, reflecting similar mixed sentiments regarding service and management.
Total Lead Smart Rating: 5.0/10. This rating reflects a divided customer satisfaction level, with significant positive remarks overshadowed by ample complaints regarding management and working conditions.
Conclusion:
Mid-American Cleaning Contractors offers janitorial services in Columbus, OH, and showcases a blend of both positive and negative employee experiences. While some staff members report satisfaction and commendable customer service, the overarching sentiments indicate concerns related to management practices and employee treatment. Potential clients considering their services may want to weigh these factors alongside their service needs.
Member Since July 2024
Listing Id 100272