JSI Janitorial, LLC in Cleveland-OH, Ohio 44125

JSI Janitorial, LLC

4830 E 49th St, Cleveland, OH 44125

3.5 (139 reviews)

Overview:
JSI Janitorial, LLC is a janitorial service company located in Cleveland, OH. The company offers a range of cleaning services, although customer feedback suggests challenges in staffing and customer service.

Services Provided:
– Janitorial services
– Office cleaning
– Maintenance services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (216) 341-8601
Website: http://www.jsijanitorial.com/

Customer Reviews and Sentiment:
JSI Janitorial, LLC has received mixed reviews across multiple platforms:
Google Reviews: 3.5 stars based on 139 reviews.

Positive feedback highlights the flexibility offered to employees and a good working environment.

Examples of positive reviews include:
“Love working for them a lot of flexibility in my shifts to fit my personal life in My day.” – Chris Chiracu
“Great place recommend anybody to shop here do business with.” – Jeff Lilley
“Great work opportunity.” – Tiva Smith

Conversely, there are numerous complaints about customer service and management.

Examples of negative reviews include:
“Terrible customer service, receptionist has a very smart mouth and bad attitude.” – Darell Walker
“This company is in dire need of a more professional approach.” – Caleb Buckhanon
“The company is Trash.” – Demetrius Graves

Review Summary:
Positive Sentiments: Flexibility in scheduling, good work culture, and recommendations from some employees.
Negative Sentiments: Poor customer service, management issues, unprofessionalism, and complaints about company policies.

Additional Ratings:
BirdEye: 3.5 stars based on 139 reviews, mirroring the sentiments noted in the Google reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). Several complaints have been noted regarding customer service experiences and employee retention issues.
Total Lead Smart Rating: 4.0/10

Conclusion:
JSI Janitorial, LLC appears to provide a flexible work environment and some positive employee experiences. However, potential customers and employees should be aware of the recurring themes of poor customer service and management issues that could impact overall satisfaction.

Member Since July 2024

Listing Id 101782

Contact Info

4830 E 49th St, Cleveland, OH 44125
(216) 341-8601
Lead Smart Rating :
4.0/10.0

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4830 E 49th St, Cleveland, OH 44125

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Reviews

Demetrius Graves

a month ago

The company is Trash

chris chiracu

3 months ago

Love working for them alot of flexibility in my shifts to fit my personal life in My day

Darell Walker

5 months ago

Terrible customer service, receptionist has a very smart mouth and bad attitude.. I applied to work with the company and I yet heard back from HR.. spent hrs calling to not get thru to anybody im just not understanding this

Sophia Purgar

6 months ago

On an exquisite night on the town visiting one of my best friends from college, we were in quite a time crunch to get to the function late on a cold January night. Lo and behold, not one, not one and a half, but TWO WHOLE MINUTES were added to our ETA because we got stuck behind a JSI Janitorial van going 35 in a 50 mph zone. I don’t care if you’re blind, you still don’t have an excuse to go 15 under the speed limit on a clear evening. If the driving for this company is that bad, I can only imagine the quality of the janitors themselves. I fear for their punctuality to their actual jobs and for their poor loyal customers who expect better. Do better, JSI Janitorial.

Jeff Lilley

6 months ago

Great place recommend anybody to shop here do business with.

Caleb Buckhanon

7 months ago

This company is in dire need of a more professional approach. The JSI janitorial owners must make it their utmost priority to enhance their recruitment process for office staff, managers, and supervisors. By diligently handpicking highly skilled individuals for these roles, the company will be able to effectively decrease its alarmingly high turnover rate. It is of utmost importance that they place great emphasis on the treatment of their employees and guarantee that the higher-ranking members fulfill their obligations, thus relieving others from having to make up for their deficiencies.

Taylor Garcia

7 months ago

Worked for Jsi on and off nice company just hate that if you work for them 3 times they won’t rehire you also one of area manager hates me and I don’t know what I did to him to hate me

D Flores

9 months ago

A beautiful memorial for a beautiful young woman! Right on the coast! I just wish people would quit putting graffiti or writing on everything! And have some respect!

Debbie Gaffney

10 months ago

Don’t work for this place the supervisor I had use to text me talking crazy and she never would come and make sure the building had cleaning supplies like she was rude at times

Tiva Smith

11 months ago

Great work opportunity