Jancoa Janitorial Services in Cincinnati, Ohio 45202

Jancoa Janitorial Services

525 Vine St # 1600, Cincinnati, OH 45202, United States

3.4 (69 reviews)

Overview:
Jancoa Janitorial Services is a janitorial service provider located in Cincinnati, OH. The company offers a range of cleaning services to businesses and has a focus on customer satisfaction and employee welfare.

Services Provided:
– Commercial cleaning
– Janitorial services
– Regular updates and communication regarding service changes

Timings:
Monday to Friday: 9 AM to 5 PM

Contact Information:
Phone: (513) 351-7200
Website: http://www.jancoa.com/

Customer Reviews and Sentiment:
Jancoa Janitorial Services has a mixed reputation with a rating of 3.4 stars based on 69 reviews.

Positive feedback highlights the company’s communication and responsiveness, as customers appreciated the regular updates and positive interactions with staff. For example:
“Jancoa cleans a building for us and I get updates every week… she responds immediately with enthusiasm.” – Jessica Evans
“I recommend this company and will continue to use them for all our needs in this area.” – Jessica Evans

On the downside, several reviews have raised concerns over customer service and internal practices:
“I believe there should have been some investigating… They did not want that him to have her.” – Michelle Gantt
“How disgusting is it of a company to fire people who have worked for them 30+ years…” – Noodle

Review Summary:
Positive Sentiments: Good communication, responsiveness, and professional cleaning services.
Negative Sentiments: Issues with customer service, employee treatment, and unresolved complaints.

Additional Ratings:
BirdEye: 3.4 stars based on 69 reviews, indicating a similar trend of mixed feedback.
Total Lead Smart Rating: 5.2/10. This rating reflects overall customer satisfaction but is tempered by the recurring complaints regarding management and service quality.

Conclusion:
Jancoa Janitorial Services offers reliable janitorial services in Cincinnati, OH, with commendable communication and responsiveness noted by some clients. However, potential customers and employees should be cautious due to multiple complaints about customer service and employee treatment.

Member Since July 2024

Listing Id 82059

Contact Info

525 Vine St # 1600, Cincinnati, OH 45202, United States
(513) 351-7200
Lead Smart Rating :
5.2/10.0

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Listing location

525 Vine St # 1600, Cincinnati, OH 45202, United States

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Reviews

Michelle Gantt

a month ago

I believe there should have been some investigating of what was truely gonna happen with the last property instead of making me feel like they did as far as saying I got you if anything happens. And then the minute it did, because I was standing up for myself and they did t not want that him to have her, is is negligent. But she knows it also good

Axel Temaj

9 months ago

Good service I recommend

Jessica Evans

10 months ago

Jancoa cleans a building for us and I get updates every week from Kayla. She’s WONDERFUL at her job and I appreciate how she communicates. If there’s ANYTHING extra I ask of her, she responds immediately with enthusiasm. I recommend this company and will continue to use them for all our needs in this area.

Ben Townsend

a year ago

I was in their building looking for another office, and I asked one of their employees for directions. Her name tag said Melony. She was incredibly rude for no reason at all. She was seriously so nasty that I got my phone out and started recording.

Noodle

a year ago

How disgusting is it of a company to fire people who have worked for them 30+ years because they want to hire new people cheaper. Well that’s this company for ya. Disgusting and deplorable! A husband and wife just lost their SON in 2 months ago and you fire them BOTH!!! DISGUSTING AND VILE.

Gail Hines

a year ago

Just return my call today.wow

Iris Flores

a year ago

I am a victim of identity theft & someone is working with my info through this company. I have contacted HR Oriana Nava to get the issue resolved. I’ve only been able to speak to her ONCE. Other than that they always get my name & number because she’s busy but I never get a call back. I’ve left her messages as well and still no call back or update to anything m when I spoke to hr all they asked for was my name and number as if the person using my social was also going to be using my phone number. I have dealt with this many times with different companies and never had this issue.

Wanda Washington

2 years ago

I did not have an opportunity to interview with this company

Geily Gomez Rossi

2 years ago

I have been working with Jancoa since 2019, it is a great place to work and they somewhat give the opportunity to grow professionally. Great people to work with. I have been working with Jancoa since 2019, it is a great place to work and they also provide the opportunity to grow professionally. Excellent people.

Darlene Walter

2 years ago

Jancoa is a really good company to work for. They care about their customers and employees, and make sure the job is done right. I would recommend Jancoa to any business for cleaning and to anyone looking for a job.