Jani-King of Cleveland: Janitorial Services

Overview:
Jani-King of Cleveland is a prominent janitorial service provider located in Broadview Heights, OH. The company offers a range of cleaning services tailored for various clients, including office buildings, schools, and commercial properties, capitalizing on its reputation built through flagship contracts with major institutions such as the Cleveland Clinic and the Cleveland Cavaliers.

Services Provided:
– Commercial Cleaning
– Janitorial Services
– Facility Maintenance
– Nightly Cleaning

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (440) 546-0000
Website: [www.janiking.com/jani-king-of-cleveland-commercial-cleaning/](https://www.janiking.com/jani-king-of-cleveland-commercial-cleaning/)

Customer Reviews and Sentiment:
Jani-King of Cleveland has received a mix of feedback from different customer segments, reflected in its 4.1 stars rating based on 32 reviews.

Positive sentiments highlight the company’s clean facilities and friendly staff.
Examples of positive reviews include:
“Nice staff and clean facilities” – Leonard Engelhart
“Our school has had Jani-King as our nightly cleaners… highly recommend them.” – Kyle Thomas
“First Class Company! The Cleveland office supports their franchisees… Thank you!” – Dana Cornell

Conversely, negative feedback points to inconsistency in service quality and employee treatment.
Examples of negative reviews include:
“Not what they once were… much poorer experience.” – Eliot Habbo
“Horrible that the parents working there have to work 7 days a week.” – Stacie McKenty-Assal

Review Summary:
Positive Sentiments: Friendly and organized staff, clean facilities, consistent service for certain clients, strong corporate support for franchisees.
Negative Sentiments: Inconsistent service quality depending on the franchisee, issues with employee work conditions, and dissatisfaction from certain employees.

Additional Ratings:
BirdEye: 4.1 stars based on 32 reviews, showing a similar trend of customer satisfaction with notable concerns.
Better Business Bureau (BBB): This business has a profile with no rating available.
Total Lead Smart Rating: 7.2/10

The Total Lead Smart Rating reflects a generally favorable customer sentiment, bolstered by the positive experiences of some clients, though tempered by the issues raised regarding service inconsistency and employee treatment.

Conclusion:
Jani-King of Cleveland offers solid janitorial services, particularly recognized for its friendly staff and corporate support. However, potential clients and employees should note the mixed reviews regarding service quality and workplace conditions when considering this company.