Overview:
Redefine Facility Cleaning is a janitorial service located in Asheville, NC, specializing in high-quality cleaning solutions. The company appears to emphasize exceptional customer service and professionalism while maintaining a strong focus on employee care and satisfaction.
Services Provided:
– Janitorial services
– Professional cleaning
– Employee training and development
– Environmentally responsible cleaning practices
Timings:
Monday to Friday 9 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (828) 579-2211
Website: http://www.re-define.com/
Customer Reviews and Sentiment:
Redefine Facility Cleaning has an impressive rating of 4.7 stars based on 45 reviews across multiple platforms.
Positive feedback emphasizes the professionalism, high standards of cleanliness, and outstanding employee treatment. Customers and employees alike have praised the company for its commitment to quality service and a supportive work environment.
Examples of positive reviews include:
“Excellent work!” – Veronica Saavedra
“Redefine is an amazing company! The folks are friendly and professional.” – Brandon
“Wondrous people to work for; their cleaning standards are outstanding.” – Patty Burgess
However, there is a notable negative sentiment stemming from a serious complaint regarding theft and poor service experiences.
“…They stole stuff from my business…worst place ever do not ever use these people.” – Morgan Condrey
Review Summary:
Positive Sentiments: Professionalism, excellent cleaning standards, supportive management, employee care, friendly staff.
Negative Sentiments: Serious complaints regarding theft and service issues.
Additional Ratings:
BirdEye: 4.7 stars based on 45 reviews, reflecting overall customer satisfaction with some reported issues.
Total Lead Smart Rating: 7.5/10. This rating highlights the company’s strengths in employee treatment and service quality while acknowledging the serious complaint that impacts their overall image negatively.
Conclusion:
Redefine Facility Cleaning is a reputable choice for janitorial services in Asheville, NC, valued for its professionalism and strong employee satisfaction. However, potential clients and employees should be aware of the concerning feedback regarding theft and take it into consideration when choosing the company.
Member Since July 2024
Listing Id 91437