Heaven Scent Tristate LLC in Hoboken, New Jersey 7030

Heaven Scent Tristate LLC

1026 Hudson St #3l, Hoboken, NJ 07030

4.3 (12 reviews)

Overview:
Heaven Scent Tristate LLC is a janitorial service company based in Hoboken, NJ. It is known for providing high-quality cleaning services for residential and commercial spaces.

Services Provided:
– Residential cleaning
– Commercial cleaning
– Regular cleaning services
– Deep cleaning
– Post-event cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (201) 448-0073

Customer Reviews and Sentiment:
Heaven Scent Tristate LLC has an overall rating of 4.3 stars based on 12 reviews.

Positive feedback highlights the quality of cleaning, professionalism, and attentive customer service. Customers appreciate the thoroughness and responsiveness of the staff.

Examples of positive reviews include:
“I am AMAZED by the quality of work this company does!!!” – Barbs A
“Not only does he follow up daily to make sure I’m happy with the job at hand but his staff is friendly and hard working.” – Darren Gringo’s
“Best cleaning service I’ve ever dealt with. They were on time and knew exactly what to do.” – Joel Garcia

However, there are notable complaints regarding ownership and payment issues, specifically concerning the owner’s management style and payment delays.

Examples of negative reviews include:
“Nick is a liar who uses his employees does no work himself and then gives every excuse when its time to pay.” – James Connors
“Extremely unorganized and understaffed… Unprofessional, and takes pleasure in giving people the run around.” – Dee Dee

Review Summary:
Positive Sentiments: High-quality cleaning, professionalism, thoroughness, responsive customer service.
Negative Sentiments: Issues with ownership management, payment delays, unorganization.

Additional Ratings:
Total Lead Smart Rating: 7.5/10 (Calculated based on the overall customer satisfaction, quality of services, and balance of positive and negative reviews.)

Conclusion:
Heaven Scent Tristate LLC is a cleaning service in Hoboken, NJ, noted for its exceptional cleaning quality and professional staff. However, potential clients should be aware of some negative feedback regarding management and payment processes before making a decision.

Member Since July 2024

Listing Id 95111

Contact Info

1026 Hudson St #3l, Hoboken, NJ 07030
(201) 448-0073
Lead Smart Rating :
7.5/10.0

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Listing location

1026 Hudson St #3l, Hoboken, NJ 07030

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Reviews

James Connors

3 years ago

Nick is a liar who uses his employees does no work himself and then gives every excuse when its time to pay.

Dee Dee

3 years ago

The owner, Nick, is one of the most difficult people I’ve worked with. I worked for him for 4 days and he has only paid me for one day. He has been giving me the run around all week. Saying he wasn’t near a computer to pay me and he even said he “scheduled a payment” and I would definitely get it the next day. Still haven’t received the money he owes me. He’s extremely unorganized and understaffed. I had to provide my own cleaning products which is unheard of in the cleaning industry. Especially in the midst of a pandemic. Unprofessional, and takes pleasure in giving people the run around.

Barbs A

3 years ago

I am AMAZED by the quality of work this company does!!! Every time I use them for my apt I feel a weight lifted off my shoulders. If I had the money I would use them EVERY WEEK but for now every 2 weeks will suffice. Marta is very professional and thorough. Heaven Scent has a customer for life!!!!

Darren Gringo's

3 years ago

I’ve used nick for both my businesses and I can’t say enough of what a great guy and business owner he is. Not only does he follow up daily to make sure I’m happy with the job at hand but his staff is friendly and hard working. I’ve gone thru roughly a new cleaning company every year however Nick is here to stay. Highly recommend and happy to vouch for his work.

Charlie Ramshaw

4 years ago

Felt fantastic to do business with a company that cares so much!!

Adam Kant

4 years ago

Nick, the owner, has been amazing to work with. I own and run Intrepid Gym and he has stepped in as our official cleaning service and does a fantastic job. Not only that, but he follows up making sure I am happy and content. Their pricing is amazing…would recommend to anyone. Support local and not the big chains that come in and don’t care at all. Thanks Nick.

Joel Garcia

4 years ago

Best cleaning service I’ve ever dealt with. They were on time and knew exactly what to do

Richard Hawkins

4 years ago

Cleaners did a great job and all my contact was with the owner who was always quick to respond and a pleasure to deal with.

Green Clean

4 years ago

Very efficient group of cleaners and management team as well. Highly recommended

Sara Beth Joren

4 years ago

Everything about my experience with Heaven Scent was wonderful – the customer service, the cleaning, the follow up! Will definitely use again.