KB Building Services

Overview:
KB Building Services is a janitorial service company located in Omaha, Nebraska. Known for its professional cleaning services, the company caters to both commercial and residential clients, delivering quality service with a customer-centered approach.

Services Provided:
– Janitorial services
– Commercial cleaning
– Residential cleaning
– Customer support and communication during services

Timings:
Monday to Friday, 9 AM to 5 PM

Contact Information:
Phone: (402) 330-8243
Website: http://www.kbbldservices.com/

Customer Reviews and Sentiment:
KB Building Services has garnered a mixed response from customers:

Google Reviews: 4.2 stars based on 32 reviews.

Positive feedback emphasizes outstanding customer service, with specific praise for staff members being helpful and attentive.

Examples of positive reviews include:
“I love KBBS plain and simple! … The delivery is above expectation and we just couldn’t be happier.” – Porchea Hughes
“Excellent” – Mateo Matias
“Just pay a little more to people who work well.” – Estrella Murillo

However, there are negative sentiments related to communication issues, with some customers expressing frustration over the lack of follow-up.

Examples of negative reviews include:
“Reached out to this company several times… they are too busy to follow up.” – Justin Cox
“They made me work 1hr. & couldn’t pay me.” – Reggie Anthony

Review Summary:
Positive Sentiments: Exceptional customer service, professional delivery of services, attentive staff.
Negative Sentiments: Communication difficulties, delays in follow-ups, unresolved employee concerns.

Additional Ratings:
BirdEye: 4.2 stars based on 32 reviews, reflecting a consistent level of satisfaction although with some recurring complaints.
Total Lead Smart Rating: 7.1/10 – This rating reflects general customer satisfaction alongside occasional issues related to communication and service follow-up.

Conclusion:
KB Building Services is a reputable choice for janitorial services in Omaha, noted for its high-quality customer service and professional delivery. Nevertheless, potential clients should be mindful of the communication-related issues highlighted in reviews before engaging their services.