JAN-PRO Cleaning & Disinfecting in Central Missouri

Overview:
JAN-PRO Cleaning & Disinfecting in Central Missouri is a janitorial service provider located in Columbia, MO. The company specializes in cleaning and disinfecting services for various facilities, emphasizing responsiveness and customer satisfaction.

Services Provided:
Janitorial services, cleaning and disinfecting, customer communication, consistent cleaning schedules.

Timings:
Monday to Friday, 8 AM to 5 PM.

Contact Information:
Phone: (573) 488-6944
Website: https://jan-pro.com/centralmo/?utm_campaign=gmb

Customer Reviews and Sentiment:
JAN-PRO Cleaning & Disinfecting has received a mix of positive and negative reviews across different platforms:

Google Reviews: 4.0 stars based on 3 reviews.

Positive feedback commends Robert’s exceptional service, responsiveness, and communication skills. Janet Mann also praised the quality of service provided to customers.

Examples of positive reviews include:
“Robert is the best individual I have worked with to clean our buildings. He provides exceptional service, is responsive and a great communicator.” – Jenny Williamson
“Jim does a great job of delivering service to his customers.” – Janet Mann

However, there are concerns regarding communication and consistency, with complaints about missed scheduled cleanings.

Examples of negative reviews include:
“There are a lot of communication and consistency issues… 30% of the time they did not show up for the clean for various reasons.” – Erin Henderson

Review Summary:
Positive Sentiments: Exceptional service, responsiveness, great communication, effective cleaning.
Negative Sentiments: Issues with communication, inconsistency in scheduled services, missed appointments.

Additional Ratings:
BirdEye: 4.0 stars based on 3 reviews, indicating similar satisfaction trends.
Total Lead Smart Rating: 7.0/10. This rating reflects a strong positive sentiment from some customers but is tempered by consistency issues highlighted in reviews.

Conclusion:
JAN-PRO Cleaning & Disinfecting in Central Missouri appears to be a reliable choice for janitorial services in Columbia, MO, particularly noted for their effective cleaning and customer communication. However, potential customers should be aware of the mixed reviews regarding service consistency before making a decision.