Dream Cleaning

Overview:
Dream Cleaning is a janitorial service based in Louisville, KY, located at 8500 Biggin Hill Ln. The company specializes in providing cleaning services for both commercial and residential clients, offering quality work and professional customer service.

Services Provided:
– Residential cleaning
– Commercial cleaning
– Junk removal
– Organization services
– Adherence to OSHA guidelines

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (502) 339-7058
Website: http://dreamcleaningservice.com/

Customer Reviews and Sentiment:
Dream Cleaning has garnered a mix of reviews across various platforms:

Google Reviews: 3.6 stars based on 5 reviews.

Positive feedback highlights the company’s efficiency, professionalism, and attention to detail. Customers have specifically noted the staff’s ability to accommodate unique situations and their adherence to safety protocols.

Examples of positive reviews include:
“Dream Cleaning has been a saving grace… I am very thankful for their continued high standard of work and professionalism.” – Star Sohi
“Each project was completed with exemplary customer service and attention detail.” – Sonia Johnson
“My bathroom has never been cleaner.” – Mark Bostwick

However, there were concerns regarding trust with one review citing an employee taking personal items, leading to dissatisfaction.

Examples of negative reviews include:
“Unfortunately we discovered one of the employees taking personal items and clothing on camera.” – James Graham
“Had to go back and clean after they left!” – Mandy Mills

Review Summary:
Positive Sentiments: High standards of work, professionalism, accommodating customer service, thorough cleaning.
Negative Sentiments: Concerns about employee trustworthiness, occasional incomplete work.

Additional Ratings:
BirdEye: 3.6 stars based on 5 reviews, reflecting a blend of customer satisfaction with notable concerns.
Total Lead Smart Rating: 5.0/10 (Calculated based on the mix of positive and negative feedback, with emphasis on professionalism but notable issues impacting reliability.)

Conclusion:
Dream Cleaning is a viable option for janitorial services in Louisville, KY, praised for their professionalism and thorough work. However, potential clients should consider the mixed reviews, particularly regarding trust and follow-up cleaning, before making a decision.