Merchants Building Maintenance

Overview:
Merchants Building Maintenance is a janitorial service company located in Monterey Park, CA. The company provides cleaning and maintenance services across various facilities, ensuring cleanliness and hygiene for their clients.

Services Provided:
– Janitorial services
– Cleaning maintenance
– Facility upkeep

Timings:
Monday to Friday, 9 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (800) 560-6700
Website: http://www.mbmonline.com/#!contact/c17jp

Customer Reviews and Sentiment:
Merchants Building Maintenance has garnered mixed reviews across several platforms.

Google Reviews: 3.8 stars based on 36 reviews.

Positive feedback includes comments about the company’s friendly staff and quality service.

Examples of positive reviews include:
“Very nice” – Jeanetta Jane Perry
“Excelent company” – Sergio Bustillo
“I work here. Starting March 8, they treat me very well. I like the work.” – Vicente Diaz

Negative feedback highlights significant issues with unprofessional behavior, particularly regarding some employees and communication problems.

Examples of negative reviews include:
“Drivers are very unprofessional and reckless.” – ON IT
“This company hires the worst people in the world.” – Raul Lopez
“Called and left a message for HR… No response.” – Aldo Garcia

Review Summary:
Positive Sentiments: Friendly staff, quality service, and supportive work environment.
Negative Sentiments: Unprofessional employee conduct, poor communication with HR, and serious customer complaints.

Additional Ratings:
BirdEye: 3.8 stars based on 36 reviews, reflecting similar sentiments of customer satisfaction mixed with significant concerns.
Total Lead Smart Rating: 4.5/10. This rating considers the overall mixed customer experiences, highlighting both positive staff interactions and frequent complaints regarding unprofessional behavior.

Conclusion:
Merchants Building Maintenance appears to offer adequate janitorial services in Monterey Park, CA, with commendable staff in some areas. However, potential clients should be cautious given the reports of unprofessional conduct and communication issues that could affect service reliability.