MOLLY MAID of Northwest Seattle

Overview:
MOLLY MAID of Northwest Seattle is a premier house cleaning service located in Seattle, WA. The company is renowned for its reliable and professional cleaning teams that cater to the cleaning needs of homes throughout the Northwest Seattle area.

Services Provided:
– Regular house cleaning
– Deep cleaning services
– Move-in/move-out cleaning
– Customized cleaning plans

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (206) 539-1543
Website: https://www.mollymaid.com/northwest-seattle/?cid=LSTL_MLY000192&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
MOLLY MAID of Northwest Seattle boasts an impressive rating of 4.9 stars based on 369 reviews.

Positive feedback emphasizes the company’s punctuality, professionalism, and overall quality of cleaning services. Customers have particularly praised the staff’s attention to detail and the seamless experience of scheduling appointments.

Examples of positive reviews include:
“Best Maid service in Seattle and they always arrive on time too.” – Robert Reeley
“The cleaners did a great job! Super happy.” – Lisa Rios
“I am impressed how clean my house is, I don’t think I’ve ever been able to have it as clean as they leave it once they are done.” – Carlos Camacho

However, some complaints were noted regarding communication issues and inconsistencies in cleaning quality.

Examples of negative reviews include:
“The communication and scheduling process was stressful, anxiety-causing, and triggering.” – Marin Bogert
“I was incredibly disappointed with the cleaning… it was a super half-done cleaning job.” – Val

Review Summary:
Positive Sentiments: Excellent cleaning quality, punctual service, professional and reliable staff, seamless scheduling experience.
Negative Sentiments: Communication difficulties, inconsistent cleaning results, specific service-related complaints.

Additional Ratings:
BirdEye: 4.9 stars based on 369 reviews, highlighting overall customer satisfaction.
Better Business Bureau (BBB): The business is not accredited but currently holds a rating of A+. There are no reports of recent complaints.
Total Lead Smart Rating: 8.5/10 (Calculated based on the overwhelming positive sentiment but taking into account the few noted communication and service issues).

Conclusion:
MOLLY MAID of Northwest Seattle appears to be a highly regarded choice for house cleaning services in the area, recognized for their quality of work and professionalism. However, potential customers should be aware of the occasional communication issues and varying experiences reflected in some reviews before making their decision.