NW Alpha Maids in Renton, Washington 98056

NW Alpha Maids

844 Kirkland Ave NE, Renton, WA 98056

4 (11 reviews)

Overview:
NW Alpha Maids is a professional house cleaning service located in Renton, WA. The company is known for its commitment to delivering high-quality cleaning solutions, catering to both residential and Move-out cleaning needs.

Services Provided:
– Regular house cleaning
– Deep cleaning
– Move-out cleaning
– Post-event cleaning

Timings:
Monday to Saturday: 9 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (206) 295-2657
Website: http://nwalphamaids.com/

Customer Reviews and Sentiment:
Google Reviews: 4.0 stars based on 11 reviews.

Positive feedback emphasizes the team’s professionalism, reliability, and attention to detail. Customers have specifically highlighted their thorough cleaning, punctuality, and the positive experience of working with the staff.

Examples of positive reviews include:
“Luis and his crew are amazing… Absolutely recommend them!” – Diego Bruto do Brasil
“Highly recommend… they conquered my condo in all its disarray!” – Erica Wood
“Luis is awesome… very personable and caring.” – Peter Connolly

However, a notable complaint raised concerns about pricing transparency and higher-than-expected service charges.

Example of negative review:
“DO NOT TRUST!!! They gave me a final bill of $960… completely unreasonable.” – Abhishek Shrivastava

Review Summary:
Positive Sentiments: Professionalism, reliability, thorough cleaning, punctuality, excellent customer service.
Negative Sentiments: Issues with pricing transparency and unexpected charges.

Additional Ratings:
BirdEye: 4.0 stars based on 11 reviews, indicating consistent customer satisfaction but also reflecting the pricing issue.
Total Lead Smart Rating: 7.1/10. This rating takes into account the overall high satisfaction with cleaning services, strong positive sentiments, and the significant concern about unexpected charges.

Conclusion:
NW Alpha Maids is a promising option for house cleaning services in Renton, WA, often praised for their professionalism and effective cleaning. Nevertheless, potential clients should be cautious regarding the pricing structure to avoid any unexpected costs.

Member Since July 2024

Listing Id 121947

Contact Info

844 Kirkland Ave NE, Renton, WA 98056
(206) 295-2657
Lead Smart Rating :
7.1/10.0

Get A Quote Claim

Listing location

844 Kirkland Ave NE, Renton, WA 98056

Get Direction

Reviews

Diego Bruto do Brasil

2 months ago

Luis and his crew are amazing. They have our house absolutely shinny while we are out for a trip, and we could see how clean it was! Absolutely recommend them !

Erica Wood

2 months ago

clean is the game! the team came, they saw and they conquered my condo in all its disarray and made it clean, happy and fabulous . highly recommend

Peter Connolly

5 months ago

Luis is awesome. Integrity and reliability are so important in the cleaning industry. He leads a fabulous team. I find him very personable and caring. I know others in my business community who use their services and appreciate the great service.

Sarah Beeson

6 months ago

On time, reliable, they do a great job.

Abhishek Shrivastava

2 years ago

DO NOT TRUST!!! I booked a move-out cleaning for 2 hours/ $360 for a 1,390 square feet town house. They gave me a final bill of $960, without ever telling me when they arrived at the house, or during the cleaning. $960 for town house is completely unreasonable. I would have expected move out cleaning fees of ~$300-400 for places this size. Their explanation was, move-out cleaning takes time when it involves when it involves refrigerator and oven (which in my view is standard with any move-out cleaning). Now they are just going to work with leasing agent and take money from security deposit (Alpha Maids was recommended by leasing agent). It seems like they always overcharge and then take money from security deposit.

Caroline Bengtson

2 years ago

Luis and Adriana consistently do amazing job cleaning my house. They are on time, professional, and honest team. I have been having their service for two years now and they are consistent. Every time my husband come home, he notices the house is meticulously cleaned. I definitely recommend them to help with maintaining your house clean and spotless.

Steve Dellario

3 years ago

NW Alpha Maids was on time and did an amazing job! It’s the little things and details that matter. They cover all of the small spaces and important touches. Give them a try

Diane Pollard

3 years ago

Very pleasant experience… Easy to work with and excellent cleaning!

Kamille Skinner

3 years ago

NW Alpha did an AMAZING job on the house cleaning. We hired them to do a one-time deep clean of our in-laws house and are thrilled with the result. They were professional, easy to communicate with and very responsive.