Overview:
Cottage Care Seattle & Olympia, located in Kent, WA, specializes in house cleaning services. The company aims to provide personalized cleaning experiences and ensure customer satisfaction with their attention to detail and quality service.
Services Provided:
– House cleaning
– Recurring cleaning services
– Deep cleaning
– Customized cleaning solutions
– Use of non-harsh cleaning products
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (253) 833-0112
Website: https://cottagecare.com/locations/seattle-olympia
Customer Reviews and Sentiment:
Cottage Care has garnered a positive reputation, evidenced by its 4.4-star rating based on 69 reviews across various platforms.
Positive feedback applauds the thoroughness, professionalism, and pleasant interactions with staff. Customers appreciate the clean results, especially regarding the use of non-toxic products and the flexibility of scheduling.
Examples of positive reviews include:
“Thank you Sean, Jo Lee, and Kendra for your service! … very pleased with all the TLC I felt and saw in each space of my home.” – Sae Bowers
“I have been using Cottage Care … Gabbie does an amazing job!” – Evan Slack
“… went forward we will definitely schedule her to come back frequently!” – TRC 1947
On the downside, there were concerns about inconsistent quality, particularly highlighted by a customer who felt the cleaning did not meet expectations for the price.
Negative Sentiments:
“Well, they got the toilet ring out but other than that, the granite countertops were streaked … I ended up cleaning after they left.” – Lynnette Eastlake
Review Summary:
Positive Sentiments: High-quality service, thorough cleaning, pleasant and professional staff, customizable options, and use of eco-friendly products.
Negative Sentiments: Variability in service quality, some instances of not meeting customers’ expectations.
Additional Ratings:
Google Reviews: 4.4 stars based on 69 reviews.
Total Lead Smart Rating: 7.5/10
This rating reflects the overall customer satisfaction based on high-quality service and numerous positive reviews but notes the occasional complaints regarding cleaning inconsistencies.
Conclusion:
Cottage Care Seattle & Olympia appears to be a strong option for house cleaning services in Kent, WA, known for its dependable staff and effective cleaning techniques. However, potential customers should be aware of some mixed reviews regarding service consistency before making a final decision.
Member Since July 2024
Listing Id 121905