JEMS Cleaning Services LLC in Alexandria-VA, Virginia 22303

JEMS Cleaning Services LLC

Blaine Dr, Alexandria, VA 22303

4 (5 reviews)

Overview:
JEMS Cleaning Services LLC is a house cleaning service located in Alexandria, VA. The company specializes in providing residential cleaning services that are noted for their professionalism and attention to detail.

Services Provided:
– House cleaning
– Regular cleaning services (bi-weekly, monthly)
– Deep cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (703) 457-0775
Website: http://jemscleaningservices.com/

Customer Reviews and Sentiment:
JEMS Cleaning Services LLC has received an overall rating of 4.0 stars based on 5 reviews.

Positive feedback highlights the company’s professionalism, reliability, and quality of cleaning. Customers have praised the team for their efficiency and thorough attention to detail.

Examples of positive reviews include:
“Maria and her team are wonderful to work with – professional, reliable and they do an amazing job!” – Sarah O’Rourke
“They are prompt and efficient and take great care of our home.” – Vanessa Daves-Poarch
“JEMS blew them out of the water in terms of quality of work and price.” – Brittany Steinmetz

Conversely, there is a notable complaint regarding the reliability of service, with a customer expressing significant dissatisfaction about the company’s communication and service consistency.

The negative comment states:
“TOTAL SCAM + SHELL COMPANY, THEY WILL TAKE YOUR MONEY AND DISAPPEAR.” – Kat Darula

Review Summary:
Positive Sentiments: Professional, reliable, efficient, attentive to detail, and reasonably priced.
Negative Sentiments: Issues with reliability, communication failures, and inconsistent service.

Additional Ratings:
BirdEye: 4.0 stars based on 5 reviews, indicating a stable customer satisfaction level, albeit with noted issues.

Total Lead Smart Rating: 7.0
This rating reflects overall customer satisfaction, quality of services, and the presence of significant negative feedback regarding reliability.

Conclusion:
JEMS Cleaning Services LLC appears to be a solid option for house cleaning in Alexandria, VA, recognized for its professionalism and quality service. However, potential clients should be cautious and aware of mixed reviews, particularly regarding reliability before engaging their services.

Member Since July 2024

Listing Id 119538

Contact Info

Blaine Dr, Alexandria, VA 22303
(703) 457-0775
Lead Smart Rating :
7.0/10.0

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Listing location

Blaine Dr, Alexandria, VA 22303

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Reviews

Sarah O'Rourke

4 weeks ago

I highly recommend JEMS Cleaning Services. I have used their services every two weeks for the last two years. Maria and her team are wonderful to work with – professional, reliable and they do an amazing job!

Vanessa Daves-Poarch

a month ago

We’ve used JEMS for three years and couldn’t be more happy with the service! They are prompt and efficient and take great care of our home. Highly recommend!

Kat Darula

a year ago

TOTAL SCAM + SHELL COMPANY, THEY WILL TAKE YOUR MONEY AND DISAPPEAR -DO NOT USE!!! Unreliable, inconsistent and unprofessional. After two very expensive cleanings, and a 1 hour meeting with the owners (Maria and her husband) were non communicative, elusive and shady -never showing up to a third scheduled cleaning visit claiming they had no people to clean when I called them. We hired JEMS based on the promise that Maria would be our lead cleaner only to be told she would not be (after 2 cleanings) and random team members would be coming to clean our newly renovated custom house. Maria had me purchase all the cleaning products and still wanted to charge an astronomical price and then never showed up for a scheduled cleaning. I’ve also heard similar experiences from other customers using his company-the quality of cleaning is inconsistent- Maria and her husband trick you into thinking you are getting their commitment and service and then disappear-steer clear of this company!!!!!!!

Brittany Steinmetz

2 years ago

JEMS cleaning services did a great job cleaning our townhome. They were here for hours and my husband and I were impressed with everything that they did. The house was spotless after they left. They are very reasonably priced and attentive when it comes to the small details. We have hired cleaners in the past and JEMS blew them out of the water in terms of quality of work and price. They will give you an additional discount on their already reasonable prices if you decide to do monthly cleanings. Highly recommend their services.

dora escobar

2 years ago

Excellent service I am satisfied #Recommended