Sparkling Homes Cleaning Services in Orem, Utah 84057

Sparkling Homes Cleaning Services

1496 N 1200 W, Orem, UT 84057

3.7 (6 reviews)

Overview:
Sparkling Homes Cleaning Services is a residential cleaning company located in Orem, UT. The company provides house cleaning services, focusing on both general and detailed cleaning tasks for homeowners.

Services Provided:
House cleaning, move-in cleaning, deep cleaning, attention to detail, steam cleaning, professional cleaning services.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (801) 404-9737
Website: Not Available

Customer Reviews and Sentiment:
Sparkling Homes Cleaning Services has a mixed reputation with an overall rating of 3.7 stars based on 6 reviews.

Positive feedback emphasizes the thoroughness, professionalism, and attention to detail of the cleaning services provided. Many customers have praised the quality of the work, particularly the ability to clean difficult areas.

Examples of positive reviews include:
“She was very professional and brings her own supplies and equipment.” – Robert Greaves
“I’m so happy I finally found a cleaning service that is so thorough and punctual!” – Jen Thomas

On the other hand, negative reviews highlight issues with communication, professionalism, and reliability. Customers have expressed dissatisfaction over missed appointments and unresolved complaints.

Examples of negative reviews include:
“I can’t believe how unprofessional they have been!” – Bekah Ludlow
“Took about a week to start and finish cleaning…Mostly sad about my stolen tool bag and tools.” – Matt Johnson

Review Summary:
Positive Sentiments: Thorough cleaning, professional behavior, ability to accommodate short notice requests, detailed attention to cleaning tasks.
Negative Sentiments: Communication issues, unprofessionalism, no-shows, and concerns regarding the reliability of service.

Additional Ratings:
Google Reviews: 3.7 stars based on 6 reviews.

Total Lead Smart Rating: 5.2/10
This rating is based on the blend of customer satisfaction regarding cleaning quality and service promptness, juxtaposed with significant complaints about professional conduct and communication difficulties.

Conclusion:
Sparkling Homes Cleaning Services presents itself as a viable option for house cleaning in Orem, UT, known for its diligent cleaning and punctual service. However, potential clients should weigh the mixed reviews and the issues raised concerning reliability and professionalism before making a decision.

Member Since July 2024

Listing Id 118111

Contact Info

1496 N 1200 W, Orem, UT 84057
(801) 404-9737
Lead Smart Rating :
5.2/10.0

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1496 N 1200 W, Orem, UT 84057

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Reviews

Matt Johnson

8 months ago

This company stole my tool bag with tools out of my garage worth around $750+ dollars. The tool bag was sentimental to me and given to me by my first boss when I worked construction. They stole my vacuum out of my garage and eventually returned it with missing parts. Hard to communicate because there was always a personal issue preventing them from coming on time. Took about a week to start and finish cleaning my completely empty house (it’s only a 1,700 square foot home) Mostly sad about my stolen tool bag and tools. Still makes me angry today, and it’s been 6 months since it happened.

Robert Greaves

a year ago

Needed a movein cleaning done and let me tell you i was very impressed the detail work was emaculate. She pulled my stove out from wallswept and mopped behind and under and even cleaned the sides and backsplash leaving it brandnew again. she was very professional brings her own supplies and equipment and is reasonable. She works hard and is worth every penny.

KPKempton

2 years ago

I was surprised the company was able to squeeze me in on such short notice. They came right on the minute. They were very professional. Not only did my house look amazing after words but it smelt amazing. I can’t thank them enough! I really needed it clean before family came into town.

Jen Thomas

2 years ago

I’m so happy I finally found a cleaning service that is so thorough and punctual!! I love the steam cleaning Gina uses…and all the attention to detail!! Thanks Gina for your all your hard work!! I will definitely be booking again!!!

Bekah Ludlow

2 years ago

I can’t believe how unprofessional they have been! I made an appointment to have help cleaning a couple days ago and was so excited about it. The time came for her to come and no one showed up. 10 minutes pass, still nothing. 20 minutes pass, still no one. So I try calling 2 times and no answer. I finally get a weird text saying that there is ‘a bit of a family emergency’ and she asked if we could reschedule.. if there was actually something going on, wouldn’t a respectful person at least let you know BEFORE the appointment and not 30 minutes after and after being called? Well, even though there were red flags I still went along and rescheduled for today. Here I am again. 20 minutes after the appointment and this time there isn’t even the courtesy of a measly, bogus text. Just totally ghosted, no response, no explanation. Don’t waste your time with this one.