You’ve Got Maids

Christina M

4 months ago

Appreciate the thorough work done today by Randi, Alondra, and Deborah.

Karuna

6 months ago

Certainly a negative experience with lots of learnings. Total misalignment in cleaning tasks promised vs. actual output delivered of a ‘deep cleaning’ for an occupied residence. I have never till date (until this experience) had any cleaning crew with a team of 2-3 members take 4+hours to clean one floor (second floor) of approx 2300 sq feet area, which barely got completed, if that; plus half of that floor hardly has any traffic or is used. They also clearly state they don’t move furniture or clean beneath the furniture which further reduced the scope and areas to clean significantly. In addition, I had to dismiss changing sheets in the bedrooms, dismiss vacuuming the walk-in closets, and laundry room etc. etc. as the cost of this service was beginning to outrageously escalate! At an hourly rate it felt like a complete rip off experience at the end of the incomplete service rendered. Paid close to $600! I had to cut short as I was given an hourly quote for a 4-6 hour duration to deep clean the ‘entire’ house. The crew took most of that time for just one floor, which barely got completed despite eliminating tasks and exempting areas! I can’t even imagine at their hourly rate and parameters of efficiency(?), how many (more) hours it would have taken them to clean the first floor, where majority of the traffic, occupancy, and usage lies. Probably amounted to $1500-$2000! At the end of our feedback exchange the owner did courteously share that they are not the cleaning company for me and that’s probably the only consensus we jointly reached. As a result I had to find another company to finish the former’s half done job and found Busy Bee Home Cleaning company who’ve been delivering great service since. The max I’ve had a 3 team member crew take up to deep clean the ‘entire’ house is 3.5 hours, ‘without’ dismissing any included service tasks or skipping rooms etc., and still did a great job and finish the job at hand!

Thomas

7 months ago

Sold my house and needed the whole place cleaned while I unpacked at the new home. Within 24 hours they were at the house cleaning it top to bottom. They did amazing work and I felt at ease giving the keys to the new owners.

Karen Patton

8 months ago

They do a wonderful job! Very professional and detailed oriented and also the nicest people you could ever meet.

Danny Benjamin

8 months ago

I got my house deep clean today and very happy to report exceptional service provided by the Youve Got Maids Frisco Team. Very attention to detail through out my house . I highly recomend Youvegotmaids of Frisco.

jennifer Gemini

8 months ago

I’m very pleased with the work that was done in our home recently. The staff was very professional and courteous. I’ve had concerns about certain items and they were very respectful with my “demands”! They did amazing!! The manager was very quick to respond when I had to delay service for an hour and was very quick to respond with a later time for staff to be there! Thank you!!

Ash Catchem

8 months ago

Lovely cleaning service— I love the attention to the finer details. Much more affordable than other local companies!

H Jones

10 months ago

I’m reporting to the BBB for not being paid, and reporting the rude conversation and lack of even trying to working me after I request a day because my brother died. also the pay barely is minimum, employees subject to hazardous environmental situations, potential illness, ect for doing this, it should be hourly for sure and not barely minimum. A shame for the poor folks. Never seen such unruled boss as well. Who guilt trips a grieving employee for polite asking to have off to go to funeral?! The people under though are sweet and deserve more compensation.

Sakshi Shori

10 months ago

I couldn’t be more pleased with the quality of their cleaning service. They meticulously addressed every detail I specified for cleaning each nook and cranny of my home. What sets them apart is their professional approach to following instructions, in contrast to other services that often bring up price hikes when you specify additional cleaning requirements. Comment 1: Their attention to detail is truly commendable. It’s as if they knew exactly what I wanted without me having to micro-manage. Comment 2: Their transparent pricing model is a breath of fresh air in an industry where unexpected costs are the norm. They deliver premium service without any hidden fees.

Julie Julie

10 months ago

Very attentive office personnel, and polite, communicative cleaning personnel. Thorough, customized cleaning, and good quality control follow-up afterwards. Competitively priced – good value!