Jackie’s Cleaning Service,, Odessa Texas in Odessa, Texas 79761

Jackie’s Cleaning Service,, Odessa Texas

114 E May St, Odessa, TX 79761

4.5 (25 reviews)

Overview:
Jackie’s Cleaning Service is a house cleaning service based in Odessa, Texas. The company offers cleaning solutions for homes, with a focus on delivering quality service to customers in the Odessa area.

Services Provided:
– House cleaning
– Deep cleaning
– Move-out cleaning
– General home cleaning

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (432) 880-7104

Customer Reviews and Sentiment:
Jackie’s Cleaning Service has received mixed reviews across various platforms:
Google Reviews: 4.5 stars based on 25 reviews.

Positive feedback highlights the company’s exceptional cleaning abilities, professionalism, and responsiveness. Customers have praised the thoroughness and efficiency of the cleaning service.

Examples of positive reviews include:
“They did an amazing job. I highly recommend her cleaning company.” – Daniel Sanchez
“Very professional, responsive!” – Bradley Richardson
“They really are a great company to use, they hit all the check points.” – Summer Wheeler

Negative feedback points to issues with missed appointments, poor customer service, and dissatisfaction with the quality of deep cleaning.

Examples of negative reviews include:
“Very unprofessional way to run a business!” – Kellie Thomas
“Paid her $250, was at our house for 3 hours… didn’t do any work.” – Elizabeth Crew

Review Summary:
Positive Sentiments: Excellent cleaning, professional service, punctuality, and responsiveness.
Negative Sentiments: Poor customer service, missed appointments, and inadequate deep cleaning.

Additional Ratings:
BirdEye: 4.5 stars based on 25 reviews, reflecting a generally positive experience with some notable exceptions.
Total Lead Smart Rating: 6.5/10. This rating is based on overall customer satisfaction, quality of service, and significant issues reported by some customers regarding professionalism and service quality.

Conclusion:
Jackie’s Cleaning Service presents a viable option for cleaning needs in Odessa, TX, with numerous satisfied customers praising the quality of work. However, potential clients should be cautious due to observed issues in customer service and missed appointments as outlined in several reviews.

Member Since July 2024

Listing Id 113848

Contact Info

114 E May St, Odessa, TX 79761
(432) 880-7104
Lead Smart Rating :
6.5/10.0

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114 E May St, Odessa, TX 79761

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Reviews

Kellie Thomas

a year ago

I scheduled an initial cleaning with Jackie however she did not show up or call. Very unprofessional way to run a business! She charges a premium rate but offers poor customer service! Will not use them in the future!

Daniel Sanchez

a year ago

We hired Jackie and her crew to clean a home we are about to put on the market to sell. They did an amazing job. I highly recommend her cleaning company.

Raul Herrera

a year ago

Was amazingly clean and cheaper than others💯💯💯

Bradley Richardson

a year ago

Very professional, responsive!

Jeremiah Williams

a year ago

If you need something cleaned and don’t got time they’ll get it done for you !!!!! I didn’t see not one piece of trash In my home after ! Smelt good looked good !! No complaints 5 start rating all across the board !!!!

Summer Wheeler

a year ago

They really are a great company to use, they hit all the check points 👉. Def try them out . On time professional quick and can clean really good.

Adam Frausto

a year ago

I had just finished having brand new vinyl flooring installed in my entire house then it got flooded 3 inches high inside everywhere bringing in a bunch of dirt and some leaves. She came the very next day and within a few hours the house looked brand new fresh again.

william acosta

a year ago

Left a great job and she’s beautiful can’t complain about that

Jason Porter

a year ago

Came to do a deep clean in a days notice. Very punctual and did a terrific job on a 4 bedroom/2bath home. My oven hasn’t been cleaned out in over a year and looks brand new. Will be using again

Elizabeth Crew

2 years ago

If I could give a negative star, I absolutely would. Do not at all recommended this lady. SUPER unprofessional& didn’t hardly do any work. We asked for a “DEEP CLEAN” paid her $250, was at our house for 3 hours. When we went to look, this is what we found. These aren’t even all the pictures! The counter tops still had dirt/sticky stuff all over them. Underneath the counters still had trash & a bunch of dirt. We asked her to come back & complete the job that she clearly didn’t do. She came back & STILL didn’t clean it. All the same stuff in the pictures was still there. When confronted about it, she got an attitude & left. Please find someone else to clean your home/move out! This lady is a joke.