Overview:
American Maid Cleaning Company is a house cleaning service located in Killeen, TX. The company focuses on providing thorough and reliable cleaning services to customers, aiming to create a welcoming and organized environment for their clients.
Services Provided:
– House cleaning
– Deep cleaning
– Regular cleaning services
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (512) 985-8374
Customer Reviews and Sentiment:
American Maid Cleaning Company has received mixed reviews across various platforms:
Google Reviews: 5 stars based on 4 reviews.
Positive feedback highlights the friendly and thorough cleaning provided by Heather, noting her professionalism, fair pricing, and the ability to understand customer needs.
Examples of positive reviews include:
“Heather does an amazing job. Everything was spotless when she was done.” – Shante Davis
“I love coming home after she has cleaned because everything is organized and perfect.” – Nicolette Hajje
“She is the most friendly, time-efficient, and THOROUGH cleaner that I have had come into my home.” – Ashley Pratte
However, one review points to significant dissatisfaction due to a half-finished job, lack of proper communication, and unfulfilled commitments to rectify the situation.
Negative feedback includes:
“A half-done job… and she was rude about it.” – Angela Cobb
Review Summary:
Positive Sentiments: Thorough cleaning, friendliness, professionalism, fair pricing.
Negative Sentiments: Incomplete work, poor communication, unprofessional behavior regarding customer concerns.
Additional Ratings:
Total Lead Smart Rating: 6.5/10. This rating reflects the overall positive sentiment from a majority of customers highlighting quality service, tempered by a significant issue raised in the negative review regarding professionalism and communication.
Conclusion:
American Maid Cleaning Company shows strong potential as a cleaning service in Killeen, TX, particularly praised for its thoroughness and friendly staff. However, prospective clients should be aware of the concerns regarding incomplete jobs and communication issues, which could impact their experience.
Member Since July 2024
Listing Id 113277