Lolli Maids

Jennifer Agnew

a month ago

Left all of my appliances looking like this. Also, got some type of cleaner on the wood floor that I had to scrub off.

Neal Burnley

2 months ago

Amazing cleaning service! Affordable and thorough! They took care of our needs while we were in Houston filming a TV show

Melanie Harris Turner

2 months ago

The quality of the cleanings is really hit or miss depending on what team you get. We’ve had too many issues for us to continue using Lollimaids and have recently decided to cancel our services. The issues range from the teams running late, needing re-cleanings because the cleaners didn’t clean or missed entire areas (ex. didn’t mop the floors), being defensive when doing the re-cleanings. Ultimately, I would not recommend Lollimaids since the service is so inconsistent.

Roslyn Igbani

8 months ago

Don’t do business with them. Shady company. Should have never removed my last review for them but did so after I was contacted by the manager.

Abigail Fernandez

9 months ago

This is my 2nd time hiring this company and I thought the 1st time they did an ok job. The 2nd one was NOT good at all. My realtor was appalled when he went to check the property. The windows, baseboards, primary restroom floor and shower, the cabinets everything was still dirty and upon entering the house did not smell like clean. They also broke the primary restroom soap holder. He advised to hire another company with professionalism and good quality. I’m really upset that we paid almost $300 dlls to end up having somebody else clean it because of the very poor job this company did. I DO NOT RECOMMEND.

Trina

a year ago

We have used their services several times. They are easy to book and keep to times promised. Thorough cleaning. They do great work and have earned my trust. Wish they cleaned in Missouri City area!

Cyrus I.

a year ago

I cannot recommend against Lollimaids strongly enough. Whatever good reviews have been posted are likely, as below, from a time when the service was better than its current state. Echoing a previous review, this service was at one point reasonably good, with punctual and satisfactory cleanings and adequate communication from staff. Unfortunately in the preceding ~8mo, there have been repeated mishaps, from outright not cleaning certain areas/things (dishes/sink) to reddish stains on a couch presumably from a cleaning solution to now actual physical damage to parts of the bathroom. Furthermore, the garage door has frequently been left wide open in spite of both written and verbal instructions for each cleaning to call or text before and after arriving so I can close the door remotely when needed.

Adnan Qaiser

a year ago

All servise is the best and fast

Uche O

a year ago

Finally made the decision to stop using this company today. The quality of service has gone down and the customer service is terrible. Over time the maids have broken my blinds, my shower door handle, and my curtains. They have even damaged some of my personal property while cleaning. Each time they don’t say anything and wait for me to discover it first. Furthermore there are times when the cleaning is not done properly, like the time when they left my toilet DIRTIER than they found it. The final straw came when their customer service TEXTED me to confirm an appointment (that was already scheduled) two hours before the cleaning appointment and then canceled the appointment 20 minutes later when I didn’t respond. I received no phone call. I will never use this company again and I recommend no one else does either.

J H

a year ago

I Always say that it is not how businesses act when all things are going well, it’s what they do when there’s been a screwup that really makes the difference between a good company versus a great company. Lollimaids made a mistake in scheduling my service and didn’t handle it well at first but as soon as the owner and people in the office became aware of the full set of information, they bent over backwards to make it right and scrambled to get a cleaning crew to my house asap which was critical given that I only had one day to get the cleaning done. The crew that came did a fantastic job – truly one of the best cleaning services I’ve experienced. I wholeheartedly recommend them both for their cleaning level as well as their business practices.