The Cleaning Authority – Fort Worth

The Cleaning Authority – Fort Worth

Available
location 5292 Trail Lake Dr, Fort Worth, TX 76133
4.5 (182 reviews)

Overview:
The Cleaning Authority – Fort Worth is a professional house cleaning service located in Fort Worth, Texas. They offer a comprehensive range of cleaning solutions aimed at providing customers with a spotless home environment.

Services Provided:
– General house cleaning
– Deep cleaning
– Professional cleaning teams
– Use of green cleaners

Timings:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (817) 339-6905
Website: https://www.thecleaningauthority.com/fortworth

Customer Reviews and Sentiment:
The Cleaning Authority – Fort Worth has received positive feedback across various platforms:
Google Reviews: 4.5 stars based on 182 reviews.

Positive feedback highlights the thoroughness, professionalism, and quality of the cleaning service. Many customers express satisfaction with the cleaning teams and specific praise for individual team members.

Examples of positive reviews include:
“This cleaning service is wonderful. They are very thorough and aim to please.” – Sharon Davis
“Team 12 is always timely and they clean my home professionally and quickly.” – Linda Lanctot
“Great job, ladies!” – Amy Mizell

However, there have also been complaints regarding poor communication and customer service, particularly related to a lack of response from management.

An example of a negative review includes:
“Communication or should I say ‘no communication’ was my biggest issue.” – Melissa Nabors

Review Summary:
Positive Sentiments: Thorough cleaning, professionalism, timely service, individual team member praise, and use of environmentally friendly cleaners.
Negative Sentiments: Issues with communication, unprofessional behavior from management, and service inconsistencies.

Additional Ratings:
BirdEye: 4.5 stars based on 182 reviews, demonstrating a strong trend of customer satisfaction despite occasional service issues.
Total Lead Smart Rating: 7.8. This rating reflects overall high customer satisfaction but is tempered by concerns regarding communication and customer service experiences.

Conclusion:
The Cleaning Authority – Fort Worth appears to be a dependable choice for house cleaning services in Fort Worth, TX, particularly noted for their thoroughness and professional cleaning teams. However, potential customers should be aware of the reported communication issues before making a decision.

business

Member Since July 2024

Listing Id 112679

Contact Info

  • address 5292 Trail Lake Dr, Fort Worth, TX 76133
  • phone (817) 339-6905
  • Lead Smart Rating :
  • 7.8./10.0
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  • address 5292 Trail Lake Dr, Fort Worth, TX 76133
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