Glendas CleaningService owner Glenda Yocum in Cleveland-TN, Tennessee 37312

Glendas CleaningService owner Glenda Yocum

3708 Woodland Dr, Cleveland, TN 37312

3.4 (10 reviews)

Overview:
Glendas CleaningService, operated by Glenda Yocum, is a house cleaning service based in Cleveland, Tennessee. The business offers a variety of cleaning services, tailored for residential needs, and has been serving the local community.

Services Provided:
– Residential cleaning
– Deep cleaning
– Airbnb cleaning
– Routine housekeeping

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Data not available.

Contact Information:
Phone: (423) 888-4321

Customer Reviews and Sentiment:
The company has received a mix of reviews, resulting in an overall rating of 3.4 stars based on 10 reviews.

Positive feedback praises Glenda’s reliability, quality of cleaning, and her ability to accommodate urgent requests. Examples of positive reviews include:
“Glenda has cleaned my loft weekly for over a year now… I really appreciate Glenda going the extra mile.” – Hannah Davis
“Glenda was amazing! She worked me in on short notice and was punctual and professional.” – Ashley West

Negative sentiments focus on issues with reliability and communication, with complaints about no-shows and lack of response. An example of a negative review states:
“I paid Glenda in advance for three months of cleanings… no good in my book.” – Dorothy Bickel

Review Summary:
Positive Sentiments: Reliable, good quality cleaning, flexible scheduling, and professionalism.
Negative Sentiments: Issues with no-shows, poor communication, and unfulfilled service agreements.

Additional Ratings:
Google Reviews: 3.4 stars based on 10 reviews.

Total Lead Smart Rating: 5.5/10
This rating considers the mixed customer satisfaction, with several positive experiences contrasted by serious complaints about service reliability.

Conclusion:
Glendas CleaningService shows potential with several satisfied customers appreciating Glenda’s cleaning quality and professionalism. However, potential clients should be cautious of the negative reviews regarding reliability and communication issues, which may affect their experience.

Member Since July 2024

Listing Id 109048

Contact Info

3708 Woodland Dr, Cleveland, TN 37312
(423) 888-4321
Lead Smart Rating :
5.5/10.0

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Listing location

3708 Woodland Dr, Cleveland, TN 37312

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Reviews

Hannah Davis (Body By Hannah)

3 years ago

Glenda has cleaned my loft weekly for over a year now. She always does a great job. I Airbnb my loft put on the weekends and have many comments on how clean the place is! It’s not easy with a loft in a historic building- so I really appreciate Glenda going the extra mile.

Dorothy Bickel

3 years ago

I paid Glenda in advance for three months of cleanings and she never showed up for the third. Also never returned my calls or responded about a refund. This was surprising as she had cleaned my apartment many times before. No call no show no refund is no good in my book.

Adam Hammond

3 years ago

I hired Glenda for a deep clean job that was urgent and timely for a home about to be listed for sale. She showed up for the job on time and went in to look it over. Then she went out to her car to “go buy supplies.” She said she would be back in 15 minutes. She was very friendly. She left and never returned. Several of us tried to call her at 2 different numbers. She refused to answer. We have not heard back and she still will not answer calls. We had to reschedule a listing appointment and a photo shoot and hire different cleaners.

James Davis

3 years ago

Dishes left in the the sink – didnt pick up anything in the floor or laundry (not that we asked for that ) The upstairs was not even touched, the rugs and laundry room floor were still dirty. The house looked exactly as it was left -!which means it needed to be cleaned.

Lyndsey Baker

3 years ago

Very experienced, honest and loyal. Would recommend to anyone.

Ashley West

4 years ago

Glenda was amazing! She worked me in on short notice and was punctual and professional. She cleaned our house spectacularly. I would definitely recommend her services!

West Leverett

5 years ago

Glenda works hard and is always on time and you can trust her in your home give Glenda a call she is the best!

Darren Parman

5 years ago

Glenda runs a hardworking and excellent housekeeping business. She’s very honest and will leave your home or office the cleanest! I would recommend her to anyone!!

Ashley Yocum

5 years ago

She’s been in service for years and has lots of experience! Would recommend her to anyone! Very loyal and honest dependable work.