Overview:
Life Maid Simple – East Providence is a reputable house and commercial cleaning service located at 1027 Waterman Ave, East Providence, RI. The company is known for its professional cleaning services catering to both residential and commercial clients, emphasizing meticulous attention to detail and customer satisfaction.
Services Provided:
– House cleaning
– Commercial cleaning
– Deep cleaning
– Move-in/out cleaning
– Online booking
Timings:
Monday to Saturday 8 AM to 8 PM
Contact Information:
Phone: (401) 533-8074
Website: http://www.lifemaidsimple.us/
Customer Reviews and Sentiment:
Life Maid Simple has garnered positive feedback across multiple platforms, boasting a rating of 4.8 stars based on 168 reviews.
Positive sentiments highlight the team’s friendliness, professionalism, and thorough cleaning capabilities. Example reviews include:
“First time having my home cleaned professionally and I was very pleased.” – Victoria
“We were blown away by the friendliness and professionalism of this cleaning service.” – john flynn
“Excellent job Kiara & Ashley S” – Doreen Micheletti
However, there is a notable complaint regarding an unsatisfactory deep cleaning experience, which resulted in customer dissatisfaction. A representative review states:
“I hired a service because I’m overwhelmed… now I’m $400 poorer and still have all these cleaning tasks that I paid for left to do.” – Erin
Review Summary:
Positive Sentiments: Friendly staff, professional service, meticulous cleaning, good online booking experience.
Negative Sentiments: Issues with certain cleaning tasks not being completed, limited customer service response regarding complaints.
Additional Ratings:
BirdEye: 4.8 stars based on 168 reviews, reflecting high customer satisfaction with occasional issues.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of NR (No Rating). There are no reported complaints in the last three years.
Total Lead Smart Rating: 8.5/10. This rating reflects strong customer satisfaction and reliability, tempered slightly by the reported cleaning oversights from one customer.
Conclusion:
Life Maid Simple – East Providence stands out for its high-quality cleaning services and customer-centric approach. A majority of customers appreciate the friendly and professional staff. However, potential clients should consider the mixed feedback regarding thoroughness in cleaning and the handling of customer complaints before making a decision.
Member Since July 2024
Listing Id 85088