Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock Hill

Overview:
Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock Hill is a professional house cleaning service located in Charlotte, NC. The company specializes in residential cleaning, providing services designed to ensure a clean and comfortable living environment for its clients.

Services Provided:
– Residential cleaning
– Dusting
– Vacuuming
– Bathroom cleaning
– Kitchen cleaning
– Deep cleaning services

Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (704) 413-4792
Website: https://www.mollymaid.com/s-charlotte-gastonia-fort-mill-rock-hill/?cid=LSTL_MLY000192&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Molly Maid has received predominantly positive reviews across various platforms, with a Google Reviews rating of 4.7 stars based on 400 reviews.

Positive feedback highlights the efficiency, professionalism, and thoroughness of the cleaning staff. Many customers have appreciated the attention to detail and the overall quality of service.

Examples of positive reviews include:
“Erica and Brenda arrived on time and performed their job in a very professional manner.” – Roy Collins
“Brenda and Mauri were wonderful…quick, efficient, friendly and thorough.” – Nicole DellaPace
“The Molly Maid team came in and made our house sparkle!” – Ryan Sweet

However, there have also been complaints regarding inconsistent service and dissatisfaction with the cleaning outcome.

Examples of negative reviews include:
“Very poor service…I see no changes after their cleaning.” – Ashok Kumar
“Didn’t really deliver what was promised, but what was done was excellent.” – Mary Free

Review Summary:
Positive Sentiments: Efficient cleaning, professional staff, attention to detail, and thorough service.
Negative Sentiments: Inconsistent quality of service and poor cleaning performance on some occasions.

Additional Ratings:
BirdEye: 4.7 stars based on 400 reviews, supporting a positive sentiment among most customers.
Total Lead Smart Rating: 8.5/10 – This rating reflects the high customer satisfaction and professionalism noted in the majority of reviews, balanced by some reports of service inconsistency.

Conclusion:
Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock Hill is a reliable choice for house cleaning services, especially valued for their professional approach and thorough cleaning. However, potential clients should remain aware of reports regarding inconsistent cleaning quality and should consider their specific needs before scheduling a service.