American Housekeeping Carson City, Minden-Gardnerville in Carson City, Nevada 89706

American Housekeeping Carson City, Minden-Gardnerville

628 E John St #5, Carson City, NV 89706

3.7 (11 reviews)

Overview:
American Housekeeping is a house cleaning service located in Carson City, NV. Catering to a variety of cleaning needs, the company has garnered a reputation for flexibility and thoroughness in their work.

Services Provided:
House cleaning services, deep cleaning, flexible scheduling, professional staff, kitchen cleaning, bathroom cleaning, floor cleaning (both carpet and laminate).

Timings:
Monday to Saturday 9 AM to 5 PM.
Closed on Sundays.

Contact Information:
Phone: (775) 887-0450
Website: https://americanhousekeeping.com/carson-city/

Customer Reviews and Sentiment:
American Housekeeping has a mixed reputation with a rating of 3.7 stars based on 11 reviews.

Positive feedback emphasizes the professionalism, punctuality, and thorough job performance of the cleaning staff:
“Extremely happy with the work that they do, they’re always on time… I will continue to use their services and give very outstanding recommendations.” – Dani Chandler
“Staff is always pleasant and very professional… They clean very well.” – L M

Conversely, negative feedback includes complaints about poor service and unprofessional behavior, particularly regarding missed cleaning tasks and unsatisfactory results:
“I paid extra for the ‘deep clean’… I found a mess. They didn’t clean behind the movable furniture…” – Jay Demarco
“Whoever these people sent… stole the Uncrustables sandwich I had… 0/5 stars.” – Sara Salayich

Review Summary:
Positive Sentiments: Punctuality, flexibility, professionalism, thorough cleaning.
Negative Sentiments: Incomplete cleaning, unprofessional conduct, unresolved service issues.

Additional Ratings:
BirdEye: 3.7 stars based on 11 reviews, reflecting a trend of varied customer experiences, from commendation to strong dissatisfaction.
Total Lead Smart Rating: 5.5/10 (Calculated based on the balance of positive and negative feedback, recognition of professional staff, but considerable grievances about service quality).

Conclusion:
American Housekeeping offers a range of house cleaning services in Carson City, NV, known for their flexibility and professional demeanor. However, potential customers should carefully consider the mixed reviews and past service issues before making a decision.

Member Since July 2024

Listing Id 97146

Contact Info

628 E John St #5, Carson City, NV 89706
(775) 887-0450
Lead Smart Rating :
5.5/10.0

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Listing location

628 E John St #5, Carson City, NV 89706

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Reviews

Dani Chandler

2 weeks ago

I’ve been using American Housekeeping for a few years now, I’m extremely happy with the work that they do, they’re always on time, they always do a great job. They are always very flexible on my scheduling as my schedule changes constantly! when my friends ask, who cleans my house, I always highly recommend them. Every employee I’ve been in contact with has been courteous and professional. I will continue to use their services and give very outstanding recommendations.

Sara Salayich

2 months ago

Whoever these people sent to go put their advertising pamphlets around town stole the Uncrustables sandwich I had sitting outside my front door that I was thawing out. Don’t bother trying to deny it, I saw it on my Blink camera. Super professional, 0/5 stars

Warren Bernoff

4 years ago

Maria & Leslie are part of my extended family, always doing a great job! Miss thjem and cannot be soon enough for their return! Thx to Nancy & Shannon too!

Jay Demarco

9 years ago

I hired american housekeeping because my daughter is allergic to our pets and its triggering asthma attacks. I paid extra for the “deep clean” on their first clean with the white glove service and when I came home I found a mess. They didn’t clean behind the movable furniture, the air vent that’s near my daughter’s room that’s covered in dust wasn’t touched same with my ceiling fan. The floors were mopped but everything they moved off the floor wasn’t put back, including our garbage cans that was left on my bed in my room and on my daughters food tray in her room touching her nebulizer mask. I asked for my daughters room to be focused on for clean and they put her boots on her pillow to mop the floor and left them there and didn’t even make the bed. Worst housekeeping service ever

L M

11 years ago

We have used this service for over one year, once a month. The staff is always pleasant and very professional. They are great with bathrooms, kitchens and floors (both carpet and laminate). They are quick, too and arrive on time. Katrina is usually the lead person and she runs a tight ship. They clean very well and clean the things that I don’t like too (floors, baths). You will be glad to try this service.